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    Napo: Pet insurance reviews

    View other Napo products
    2.33
    Based on 6 reviews, last reviewed 4th Sep 2023
    200% increase in 5 star reviews
    in the past 90 days
    400% increase in 1 star reviews
    in the past 90 days
    See only 5 star reviews
    33%
    4 star
    See only 4 star reviews
    0%
    3 star
    See only 3 star reviews
    0%
    2 star
    See only 2 star reviews
    0%
    See only 1 star reviews
    67%

    Latest highest rating:

    5

    Finally, I found a good pet insurer I tried waggle and ManyPets in the past, but the experience was underwhelming with both. Took weeks to hear back from customer services. At Napo, the ... Read more Reviewed on: 28th July 2023
    James Polka's avatar
    James Polka

    Latest lowest rating:

    1

    Unable to claim direct with Napo After paying emergency vet bill at weekend, napo will not accept claim direct, only from emergency vet that doesn't answer their phone. Reviewed on: 4th September 2023
    Duncan MacDonald's avatar
    Duncan MacDonald
    Read all reviews Write a review

    About the Pet insurance

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    Napo Pet insurance reviews (6)

    Unable to claim direct with Napo

    1
    After paying emergency vet bill at weekend, napo will not accept claim direct, only from emergency vet that doesn't answer their phone. Reviewed on: 4th September 2023
    Duncan MacDonald's avatar
    Duncan MacDonald

    Avoid

    1
    Basically wont even process claims, never mind pay them! Avoid at all costs Reviewed on: 22nd August 2023
    davee's avatar
    davee

    Finally, I found a good pet insurer

    5
    I tried waggle and ManyPets in the past, but the experience was underwhelming with both. Took weeks to hear back from customer services. At Napo, the team seems to genuinely care and move fast. Reviewed on: 28th July 2023
    James Polka's avatar
    James Polka

    Zero stars if I could

    1
    Terrible company bought into the marketing bs and it’s all fake! Reviewed on: 26th July 2023
    Carol's avatar
    Carol

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