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Samantha C

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Review of the Napo, Pet insurance:

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Quick fast service reliable.

My 5 month old cockapoo puppy ate a sock - adult sock. It was out of hours so we had to get to an emergency vet - which was pricey, right before Christmas. My claim was done the next day and they paid out the same day. Just had to wait 5 days for bank clearance. They were excellent. Easy to follow portal - my older dog has been insured with them for 3 years and never had to claim. My premiums for him did not rise that much either. They are the best insurers I have been with and I have sed a few for pets. They really removed the stress from cost from the situation - cant thank them enough, Reviewed on: 12th December 2025

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