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Napo: Pet insurance reviews

Name: Pet insurance
Rating: 3.27 (33 reviews)

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3.27

Based on 33 reviews, last reviewed 23rd Apr 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

58%

4 star

2 star

39%

Latest highest rating:

5

Honestly did not expect much from pet insurance unti... Honestly did not expect much from pet insurance until we had to actually use it. Claim submitted easily, sorted within 3 days, no endless back and for... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

1

Put the money in a savings account instead of this. It was literally the only claim I have made since being with them for 3 years and I wish I knew this about them sooner. They will intentionally make ... Read more Reviewed on: 28th January 2026

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About this product

Napo pet insurance offers lifetime cover for dogs and cats.

Napo provide many extras as standard including complementary treatment, dental work, travel and third-party liability. Napo can pay you or the vets, whichever you prefer. You also get unlimited expert video calls and an online claims process.

Napo pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Napo before, you can also leave a review and share your experience.

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