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Napo: Pet insurance reviews

Name: Pet insurance
Rating: 3.31 (32 reviews)

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3.24

Based on 32 reviews, last reviewed 28th Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

4 star

2 star

41%

Latest highest rating:

5

Quick fast service reliable. My 5 month old cockapoo puppy ate a sock - adult sock. It was out of hours so we had to get to an emergency vet - which was pricey, right before Chris... Read more Reviewed on: 12th December 2025

Latest lowest rating:

1

Put the money in a savings account instead of this. It was literally the only claim I have made since being with them for 3 years and I wish I knew this about them sooner. They will intentionally make ... Read more Reviewed on: 28th January 2026

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About this product

Napo pet insurance offers lifetime cover for dogs and cats.

Napo provide many extras as standard including complementary treatment, dental work, travel and third-party liability. Napo can pay you or the vets, whichever you prefer. You also get unlimited expert video calls and an online claims process.

Napo pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Napo before, you can also leave a review and share your experience.

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