Smart Money People Logo

Napo: Pet insurance reviews

3.43
Based on 22 reviews, last reviewed 10th Feb 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
4 star
See only 4 star reviews
0%
See only 3 star reviews
5%
2 star
See only 2 star reviews
0%
See only 1 star reviews
36%

Latest highest rating:

5

This company really is brilliant This company really is brilliant! They care about your pets, and their customer service is top class (Sam). Little things like sending your pet a birt... Read more Reviewed on: 10th February 2025
Tom B's avatar
Tom B

Latest lowest rating:

1

NOT PAYING OUT Wr have been paying them lot's of money each month to make sure we are covered for our dog. They take months in getting back when a payment is due and... Read more Reviewed on: 28th October 2024
Tanya B's avatar
Tanya B

About this product

Napo pet insurance offers lifetime cover for dogs and cats.

Napo provide many extras as standard including complementary treatment, dental work, travel and third-party liability. Napo can pay you or the vets, whichever you prefer. You also get unlimited expert video calls and an online claims process.

Napo pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Napo before, you can also leave a review and share your experience.

Review Napo: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Napo Pet insurance reviews (22)

Do not touch with a barge pole

1
My trustpilot review was cancelled! Why because it told the truth. Faceless company that takes 8 weeks for a simple claim and renewal premium ridiculous Reviewed on: 26th July 2023

Best in class

5
I am a happy customer, they go above and beyond and show real care for my puppy. Paying claims fast but also giving access to other cool services like the puppy academy! Reviewed on: 26th July 2023

Review Napo: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review