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Plum: Savings Account reviews

Name: Savings Account
Rating: 4.94 (12254 reviews)

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4.93

Based on 12,254 reviews, last reviewed 27th Apr 2025

491% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great customer service Very good customer service and competitive interest rate compared to similar products in the market. Easy access to investment Reviewed on: 27th April 2025

Latest lowest rating:

1

Unrefined product, still needs work. No annual statements for tax purposes. Broken quick transfers technology. Alarming messages that are badly worded. Reviewed on: 17th February 2025

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About this product

Plum is an automatic savings/personal finance app which can help you save money by making savings automatic. If you're considering using this innovative new app, read our Plum reviews first to see what previous users have said about using the automated savings, in terms of ease of use, accuracy, and amounts saved. Already used the Plum app to help save some money? Share a review with our community and you'll be helping others choose whether Plum is right for them, and to discover the best personal finance apps.

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Plum Savings Account reviews (6)

Lots to work on

Despite the fact that Plum is useful to me with the weekly saving deposits, and that I would absolutely recommend it to anyone who wants to start saving, there is a lot of work to be done on the app. Using the money maximiser, a feature that would have been the most useful for me, is impossible for me as it claims it ‘cannot detect an income source’ in my account thus blocking me from using it. Additionally, the limited number of banks that you can link to Plum means that you can’t really do much in the first place. There’s more that I haven’t said but I might as well wrap it up and save it for later. Reviewed on: 26th February 2023

Reply from Plum Hi. Thanks for sharing your feedback, I'm sorry to see your experience. We've significantly broadened the range of banks that connect to Plum so we now cover a large proportion of the UK's banking industry: https://help.withplum.com/en/articles/2568710-supported-banks Your feedback on Money Maximiser will be shared with our team. Have you spoken to our customer services team about the income recognition issue? Happy to put you in touch with someone to see if we can fix this. Glad you're finding Plum useful for your weekly saving deposits. Response date: 7th March 2023

Lots of hype, 1 years might.....show

10 years of hard saving, could, give you a return, possibly. Reviewed on: 8th February 2021

Could do better

Used to be brilliant, but now they take large payments each week instead of the little and often it used to be, I don't really see the point! They don't listen to their customers either as many hundreds have complained about it on Facebook alone! Reviewed on: 5th February 2021

Disappointed losing ratesetter

Plum is pushing users towards a paid for investment service and new users can't use ratesetter. So if you use it as a savings app you can't earn interest, the current account it is pulling from does earn interest, so using plum effectively loses me money. Reviewed on: 14th November 2018

Was good

I’ve saved hundreds of pounds in a year and have not even noticed it. Not sure the algorithm does it but it works and it’s helped me immensely! ———- Update. The algorithm is now shockingly bad, takes the wrong amounts, either leaves me penniless or takes a couple of quid when Ives just been paid. Previously it was spot on. This is an example of how a machine learning tool can be over-engineered. Company has failed to innovate and many are now leaving, including myself. Reviewed on: 5th February 2018

It's ok but still needs some work

Nice idea not sure about the execution, definitely needs a redesign soon Reviewed on: 11th December 2017

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