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Review of the Plum, Savings Account:

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Lots to work on

Despite the fact that Plum is useful to me with the weekly saving deposits, and that I would absolutely recommend it to anyone who wants to start saving, there is a lot of work to be done on the app. Using the money maximiser, a feature that would have been the most useful for me, is impossible for me as it claims it ‘cannot detect an income source’ in my account thus blocking me from using it. Additionally, the limited number of banks that you can link to Plum means that you can’t really do much in the first place. There’s more that I haven’t said but I might as well wrap it up and save it for later. Reviewed on: 26th February 2023

Reply from Plum Hi. Thanks for sharing your feedback, I'm sorry to see your experience. We've significantly broadened the range of banks that connect to Plum so we now cover a large proportion of the UK's banking industry: https://help.withplum.com/en/articles/2568710-supported-banks Your feedback on Money Maximiser will be shared with our team. Have you spoken to our customer services team about the income recognition issue? Happy to put you in touch with someone to see if we can fix this. Glad you're finding Plum useful for your weekly saving deposits. Response date: 7th March 2023

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