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Protectivity: Specialist Insurance reviews

4.92
Based on 1,452 reviews, last reviewed 7th Sep 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Protectivity Specialist Insurance reviews (1452)

Covers my bespoke needs

4
I run a community choir and finding appropriate insurance was a bit of a minefield. Protectivity made this simple and we’re on hand to help me find the right insurance for my group. They have made it easy to renew each year and are always on hand to answer any questions I may have. Reviewed on: 15th September 2018

Friendly knowledgeable and helpful

5
Running a dog day care centre I struggled to find business insurance with many competitors not knowing their own product limitations until I had wasted 30mins on the phone. Their staff quickly identified that I could get the cover I needed and quickly processed my application in a timely fashion giving me additional cover that I didn’t expect for the same price Reviewed on: 15th September 2018

Protectivity for the win!

5
I have had such a smooth experience with Protectivity; straight forward, detailed yet jargon-free information about what I am signing up for, and caters to my needs. Perfect! Reviewed on: 15th September 2018

not expensive, simple and reassuring!!

5
Very helpful when starting a new business! Reviewed on: 15th September 2018

Perfect

5
Fantastic service. I would highly recommend Reviewed on: 15th September 2018

A Very Helpful Company

4
I needed public liability cover for my small veterans golf club. Having been an underwriter & broker for 40 years I had a good knowledge of the market. I approached quite a number of insurers & brokers on the internet with very mixed responses. However Protectivity where exceptional in their help. They responded immediately to each of my emails & phone calls & each of their staff I spoke to were polite, helpful & knowledgeable. When I provided the details for several quotations their quotes were quick & gave me full details of the policy wording which I found very helpful & when I accepted one of the quotes their system for proceeding with the cover & processing the premium were both quick & well organized. I have recommended them to several other clubs. Reviewed on: 15th September 2018

Easy to use

5
Really easy to use, user friendly straight forward Reviewed on: 15th September 2018

Great product at a great price

5
Helpful staff and a great all round cover product that is especially good for small business. Reviewed on: 15th September 2018

Easy.

5
Very easy application, No hard to understand jargon! Reviewed on: 15th September 2018

Good customer service

5
I have been with protectivity for many years, wouldn’t go anywhere else! Reviewed on: 15th September 2018

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