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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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94%
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6%
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Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Very easy to sign up and lets you customise your...

5
Very easy to sign up and lets you customise your cover Reviewed on: 14th October 2024

Starting up a dog walking business

5
I’m just starting up a dog walking business and have been looking for Indemnity and public liability insurance. Other providers have been around 25-35% more expensive as they charge extra for each of the 2 insurances I was looking for. Protectivity however; had both together in a fantastic and affordable package … why would anyone look anywhere else? I for one will certainly be recommending them to other dog walkers / pet sitters etc. Reviewed on: 14th October 2024

Ensured fundraising efforts were covered.

5
We needed insurance for a charity that ran various small events each year to raise funds and the policy fitted us ideally Reviewed on: 14th October 2024

Protectivity Dog Club and trainer's insurance

5
Have used Protectivity Dog Club and trainer's insurance since we set up Anglia Woofers and feel that the service and cover they give is really good value for money, which is exactly what we needed. Reviewed on: 14th October 2024

Easy to set up online.

5
Easy to set up online. I haven't had any experience with customer service so far Reviewed on: 14th October 2024

Excellent Value For Money

5
Very professional company. Great customer service and very easy website to navigate around. Excellent value for money. Reviewed on: 13th October 2024

Good communication, great service

5
Good communication, great service Reviewed on: 13th October 2024

Everyone was very helpful!

5
Everyone was very helpful making all quite easy. Reviewed on: 13th October 2024

easy to sign up.

4
easy to sign up. not had to claim, therefore company is untested Reviewed on: 13th October 2024

The cover offered suits my needs perfectly.

5
The cover offered suits my needs perfectly. No other provider meets my needs. Communication is easy and premiums have not drastically increased. Reviewed on: 13th October 2024

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