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Raisin: Savings reviews

4.85
Based on 1,689 reviews, last reviewed 12th Feb 2025
105300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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Latest highest rating:

5

Easy to use and navigate ( even for novices like me). Easy to use and navigate ( even for novices like me). Easiest Financial Platform I have used...thank you Reviewed on: 12th February 2025
Javed 's avatar
Javed

Latest lowest rating:

1

Raisin customer service is appalling. Raisin customer service is appalling. I recommended my partner and, due to bereavement, she missed an email from Raisin. As a result they blocked her ... Read more Reviewed on: 26th January 2025
Chris P's avatar
Chris P

About this product

Using the Raisin app, you can set up and manage your savings.

You can view and compare savings accounts from more than 30 partner banks and building societies. The app also enables you to apply for new accounts, be the first to hear about rate changes and see your renewal options for saving accounts.

Raisin app reviews help you find out what it’s really like to be a customer. If you’ve used Raisin before, you can also leave a review and share your experience.

Raisin Savings reviews (1689)

Review of the Raisin, Savings:

Raisin customer service is appalling.

1
Raisin customer service is appalling. I recommended my partner and, due to bereavement, she missed an email from Raisin. As a result they blocked her from her account. Trying to get any help from outside of their secure message system, only available from within the account, exposed an appalling customer service system. Reviewed on: 26th January 2025

Great savings platform.

5
I am having a good experience with Raisin. They offer a variety of savings in instant access, notice and fixed term accounts. Customers are kept informed about maturity dates and on maturity you can withdraw or reinvest your money. I like using the platform and the interest rates offered through Raisin are the best around. You can view all your investments at a glance with one username and password. Reviewed on: 24th January 2025

Great site for good savings rates.

5
I have found the Raisin site very easy to navigate and information about offerings transparent. They also have the best rates around! Reviewed on: 24th January 2025

Good service

5
Was very easy to follow the website instructions Reviewed on: 24th January 2025

Great company

5
Easy to use website, great customer service and sound advice and information. good contact using e mail. Reviewed on: 24th January 2025

Best options for small savers

5
As a small saver and pensioner, I have had the best returns on my savings through Raisin. With their easy access option I have been able to access funds for surgery while still getting bang for my buck. Reviewed on: 24th January 2025

Really easy to find the account for me.

5
Really easy to find the account for me. I found the account I wanted and the set up process was clearly explained. The account provided the best interest rate I had seen and also offered cash back which was a real bonus. So far so good and the app makes it easy to check on how things are going. Reviewed on: 24th January 2025

Definitely recommend regardless of savings amount

5
Very efficient website and able to navigate the type of savings relevant to you and the best on the market. Easy access to longer term accounts available make the choice extensive and having a one stop shop is ideal to manage all savings accounts within the regulated requirements. Reviewed on: 24th January 2025

Good service and good customercare.

5
Good service and good customercare. Good people Reviewed on: 24th January 2025

Being new to this brand I was a bit sceptical.

4
Being new to this brand I was a bit sceptical. However the process of opening an account, transferring funds and selecting a savings provider was seamless and quick. There was a range of banks to choose form and with currently competitive rates. My only concern was that I did use a bonus code and on entering it and completing the sign up there was no confirmation it had been accepted. However I emailed customer service and received a response the next day confirming thus making me confident in Raisin. Reviewed on: 24th January 2025

Excellent rates and very easy to use

5
Excellent rates and very easy to use Reviewed on: 23rd January 2025