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RateSetter: Loans reviews

4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Simply the best!!

5
With it being my first loan I thought I had no chance of getting one without having loads of hassle and end up paying back pretty much the same as what id borrowed, so when my partner told me about ratesetter I thought it was too good to be true. Trying to prove him wrong I filled out the application saying how much id liked to of borrowed and within a day they emailed to say my loan had been approved and gave me a further option to accept the loan or leave it. There was no calls or constant pressure to take the loan just a simple email asking if I wanted it or if I was having any problems to give them a ring. So I took the loan and now that my loan is finished I can safely say I'll be recommending them to anyone who will listen. The interest rate itself is amazing and the fact that they don't call you all the time or try to get you to take out further loans is diabolical. Without a shadow of a doubt I'll be using ratesetter again. Reviewed on: 29th June 2017

Excellent!

5
Really easy hassle free loans! Pay back without penalty is a great thing! Reviewed on: 29th June 2017

Stress free lending

5
Fantastic website easy to apply. Customer service very friendly and happy to help. Great APR Money was in my account with in a short space of time. Reviewed on: 29th June 2017

New car

5
Outstanding I tried to borrow money from other sources without any luck but ratesetter gave me a chance and we are proud owners of our new car Reviewed on: 29th June 2017

Straightforward and fast loan company

5
I honestly cannot fault the experience, the process was fast and straightforward. Common-sense seems to prevail with this companies approach. All in all a great way to do business and I would happily recommend them to anyone as they will be top of my list if I needed another loan. Reviewed on: 29th June 2017

Unsure about RateSetter? Look no further....

5
With an easy to manage online account i can check every aspect of my loan which has left me more in touch of my finances. From the very first moment i applied to several months down the line which involved changing direct debit dates and even a second application, Rate Setter have helped me every step of the way. Another great aspect of their personal loans is that you can set the monthly payment terms giving you more flexibility to be within your monthly budget, not to mention an extremely comparable interest rate! As i'm coming towards the end with my time with RateSetter i will definitely be approaching them again if i ever need any further financial help. Thanks team! Reviewed on: 29th June 2017

Fantastic service

5
Brilliant customer service and a great rate. Would highly recommend for short term borrowing. Reviewed on: 29th June 2017

quick and hassle free

5
quick and easy to set up, information transparent and readily understandable. No issues at all. Anne Reviewed on: 29th June 2017

Very helpful

5
I had wonderful customer service and everything was easy to understand. Reviewed on: 29th June 2017

Most trustworthy to be found!

5
Ratesetter not only just loan the money out to you because you ask, they make you feel like having a purpose for the loan because you really need it not just want it for personal reasons. Great company and wouldnt choose anyone else to provide me with any future help! Reviewed on: 29th June 2017

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