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Novuna Personal Finance: Personal Loan reviews

4.80
Based on 356 reviews, last reviewed 14th Jun 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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1%

Latest highest rating:

5

I had a problem with a product I had bought, they we... I had a problem with a product I had bought, they were excellent in helping me get this resolved Reviewed on: 14th June 2024
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Ali

Latest lowest rating:

1

I have been a customer with them for more than five... I have been a customer with them for more than five years. I have repaid two loans with them without any faltering or delaying any repayment, even in ... Read more Reviewed on: 23rd May 2024
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Ala

About this product

If you're looking for a personal loan from Hitachi, you've come to the right place. At Smart Money People, we're building the web's biggest collection of Hitachi Personal Loan reviews, to help consumers like you.Already a Hitachi customer? Write your own review and help our community find the best product.

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Novuna Personal Finance Personal Loan reviews (356)

I had a problem with a product I had bought, they we...

5
I had a problem with a product I had bought, they were excellent in helping me get this resolved Reviewed on: 14th June 2024

Simple, done through DFS, 0% finance, just waiting f...

4
Simple, done through DFS, 0% finance, just waiting for direct debit to be set up which is a bit slow Reviewed on: 24th May 2024

I have been a customer with them for more than five...

1
I have been a customer with them for more than five years. I have repaid two loans with them without any faltering or delaying any repayment, even in the critical circumstances of Covid-19, and I am still repaying the third loan in an excellent manner. We asked them to top up the loan according to which they rejected my request without any form or justification. Instead of rewarding me because I was a customer who had been tried in the scheduled payment, even though my credit rating was very good, the reason for dismissal did not seem convincing. They said that we would not be able to explain the reason for rejecting your application, which caused me disappointment and disappointment because I was considered them to be the financing company approved for me, and now I will transfer the loan to another financing company. I will not deal with them or advise a friend to deal with them because their standards are unfair Reviewed on: 23rd May 2024

I have a loan with Novuna in 2019 is very...

5
I have a loan with Novuna in 2019 is very good Reviewed on: 12th February 2024

I would caution anyone considering entering into a c...

1
I would caution anyone considering entering into a credit agreement with this company. Their business practices seem to push the boundaries of legality. Recently, Novuna removed the option to pay via credit card without any prior notification. When I called to address this issue, citing my credit agreement which clearly states the ability to pay by credit card, and pointed out that I had done so in the past, the staff seemed indifferent. Despite being authorized and regulated by the Financial Conduct Authority, I have serious doubts about their compliance, given the questionable way they conduct business and the numerous negative reviews. Furthermore, my customer service calls were abruptly cut off multiple times, hinting at a deliberate attempt to manage call volumes due to the high number of complaints. In light of these experiences, my sincere advice is to steer clear of this company. Reviewed on: 3rd January 2024

Fantastic personal loan service

5
Easy , straight forward application with easy to use web nterface Reviewed on: 12th July 2023

Quick and easy

5
Quick and easy to reply, low rate given compared to other brands, given my situation. Money in my account the next day, would recommend! Reviewed on: 28th June 2023

Great

4
smooth and very useful app to use Reviewed on: 5th April 2023

Easy to apply

5
Easy apply and borrow loan. Regards Reviewed on: 12th August 2022

Total Crooks

1
Took out a loan with hitachi. They changed their name. Im paying too much and now cant get a cheaper loan & interest elsewhere because of them. Constantly messing me about with interest. Not happy at all. Reviewed on: 23rd July 2022

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