Get Product
8th June 2018
Very good
Very easy process from start to finish. Very professional service.
Your Logbook Loan Reviews (20)
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Get Product
6th June 2018
Amazing
Brilliant service very speedy and don’t look down on you due to your circumstances Customers service 10 out of 10
Get Product
6th June 2018
Best, quick and efficient
They act quick and are customer focused. Customers are the first priority to them. If we tell them what we need, they’ll tailor them accordingly.
Get Product
5th June 2018
They are very good
Loans 2 go are really good its all quick and easy and same day pay out and its good rates for paying it back
Get Product
31st May 2018
Awful
I was disappointed from start to finish. I felt i was working hard to get a answer. Was paid late. Just not good enough
Reply from Loans 2 Go
Thank you for leaving us this review. I'm sorry to hear you had to wait longer than expected and I can see payment also took longer than expected for which I apologise. Rest assured we will continue to improve our logbook loan services (including wait times) in the near future as we continue to centralise our services. Thank you for borrowing with Loans 2 Go and if there's anything else we can do to help please let us know.
Get Product
31st May 2018
great customer service
Very helpful from start to finish ,couldn't have asked for more
Get Product
31st May 2018
Fast quick easy and preffesional.
All communications were clear and to the the point. Any questions I had were answered quickly and honestly. The amount I borrowed was paid in to my account quickly. Would highly recommend to anyone.
Get Product
31st May 2018
Sytems need much work.
Dealt in branch before. Telephone systems faulty, problomatic and if i had not been an exsiting customer i would have given up. Time and time i had to phone to chase and correct mistakes made. Staff tried their best but the format needs to be...
Read moreDealt in branch before. Telephone systems faulty, problomatic and if i had not been an exsiting customer i would have given up. Time and time i had to phone to chase and correct mistakes made. Staff tried their best but the format needs to be corrected and streamlined
Reply from Loans 2 Go
Thank you for the honest response. We are striving to improve our new systems since centralising and this should be much more efficient along with many more features in the very near future to benefit you. Thank you for borrowing with Loans 2 Go!
Get Product
31st May 2018
Fantastic very friendly
I was very happy with the service i recieved. Couldnt believe how straihjt forward easy and very quuck i was dealt with. I would rwccommand loans to go to anybody amazing service
Get Product
30th May 2018
A star Assistance From all staff
Quick, Easy, Covieniant . Staff in surbiyon branch very helpful. On the phone customer service was polite efficient and robust.
Get Product
28th May 2018
good but apprehensive
friendly instore,but now not so sure it will be the same as store has been closed and dealings are on line.wish they could show your account dealings on line and apply on line as the website is just a waste of time as it all revolves around them...
Read morefriendly instore,but now not so sure it will be the same as store has been closed and dealings are on line.wish they could show your account dealings on line and apply on line as the website is just a waste of time as it all revolves around them calling you and going through the process again.
Reply from Loans 2 Go
Hi Gareth, we really appreciate this kind of feedback. Rest assured we will be improving our logbook loan services in the near future to make dealing with your account even easier! If there's anything else we can do to help make your current experience a 5 star one please let us know. Thank you for borrowing with Loans 2 Go.
Get Product
26th May 2018
help there when needed
Great service, explained in easy to understand way. Simple to arrange.
Get Product
25th May 2018
Highly recommended
Helpful friendly staff.excellent customer service.easier to do online from the comfort of your home.
Get Product
25th May 2018
Very smooth and same day pay out
Loans2go is the place you need if you wanted a cash sooner. The process is easy and very smooth.
Get Product
25th May 2018
Fantastic Service from Loans 2 Go
Polite team and had someone visit me within a few hours. Money appeared in my account in 60 minutes. Best logbook lender I've used in a while.
Get Product
25th May 2018
Fantastic
Every experience I have had with loans 2 go has been great, it was easy and simple to sort the loan out and every time I have needed to speak to them they have always been polite and very helpful
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