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RateSetter: Loans reviews

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4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Just what I needed...

5
Straight forward, straight talking loan. Clear information on what I was borrowing and what I would pay. No hidden nasty surprises. Reviewed on: 29th June 2017
Amy's avatar
Amy

Great service

5
The best company for a car finance Reviewed on: 29th June 2017
Geany Geanyy's avatar
Geany Geanyy

stress free borrowing

5
The whole experience was stress free. The personal user page is very easy to manage, and I also found the people at Ratesetter to be very knowledgeable. No early payment charges either. Highly recommended. Reviewed on: 29th June 2017
kieran cox's avatar
kieran cox

Efficient and Easy

5
No hassle, fast response to an adjustment i needed. Fully recommended. Reviewed on: 29th June 2017
Matthew Dawson-Goodey's avatar
Matthew Dawson-Goodey

Great service

5
They were the only company who helped me out when I desperately needed it thank you Reviewed on: 29th June 2017
Sammy's avatar
Sammy

Good customer service

5
Always easy to use, good resources on their website and quick turnaround times/service. Reviewed on: 29th June 2017
Abby Phayer's avatar
Abby Phayer

Simple, clear, jargon-free, quick and efficient

5
I've used Ratesetter twice in recent years and both times have found the application process to be clear and therefore easy to understand and simple to complete. As a lender I found them to be efficient and thoroughly professional to deal with. I couldn't be happier with the service provided or my experience. Reviewed on: 29th June 2017
ingrid's avatar
ingrid

Reilable Readies Required

5
For fast and reliable service look no further, quick and easy to use online your application is ready to go within minutes, just had a change in salary payday and was able to swap loan repayment date easy and without any problems. Would recommend time and time again, for personal loans it cannot get better Reviewed on: 29th June 2017
Darryll's avatar
Darryll

Excellent and fast

5
Provided fast and efficient service would definitely use them again. Reviewed on: 29th June 2017
Nighat Parween's avatar
Nighat Parween

Easy and simple

5
Used ratesetter on a few occasions for borrowing money! Much simpler process than high street banks and that's coming from someone who works for one! Reviewed on: 29th June 2017
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