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RateSetter: Loans reviews

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4.92
Based on 14,025 reviews, last reviewed 1st Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

Great service in all aspects!

5
Very easy to understand and use. The terms and conditions are very clear. Amazing rates and flexible service. Have always had a fantastic experience and I would recommend RateSetter to anyone. Reviewed on: 6th April 2023
Laura B's avatar
Laura B

Amazing

5
Brilliant never had a problem amazing on point defo recommend to a friend Reviewed on: 6th April 2023
Emma Mason's avatar
Emma Mason

Quick and simple

5
I search many companies to get a loan but ratesetter stood out from the other simple process quick decision within minutes excellent service Reviewed on: 6th April 2023
Raymond Athaide 's avatar
Raymond Athaide

Great service

5
Quick assessment, hasle free loan. Well recommended Reviewed on: 6th April 2023
Asifa Khan's avatar
Asifa Khan

Amazing

5
Fast, easy and efficient can’t fault them or their process Reviewed on: 6th April 2023
Martin's avatar
Martin

Easy way to make extra payments towards your loan

5
I love having a loan with RateSetter as I always feel in control. No early repayment fees, clearly see what I owe and any overpayments are deducted and updated in the online portal quickly and reduces the loan length. No need to contact customer service to inform them of the overpayment, all done through the website. Contacted customer service once to change DD account, advisor was friendly and very helpful and talkative. Would highly recommend. Reviewed on: 6th April 2023
Adam's avatar
Adam

Excellent service

5
Applied for a loan in October 2021 , just in a few words Rate setter is the best if not one of the best loan providers I know . The APR unbelievable low , the service was quick and straightforward . Reviewed on: 6th April 2023
Tsitsi 's avatar
Tsitsi

Amazing team

5
Fantastic customer service and website,amazing friendly staff Reviewed on: 6th April 2023
Jason pattinson's avatar
Jason pattinson

Excellent

5
Great rates, quick and easy. would use again Reviewed on: 6th April 2023
Tess Gill's avatar
Tess Gill

Excellent Service

5
I have had a very good experience with RateSetter, easy to apply and I didn't have to wait long for an answer then they paid into my account very quickly after that. I have also had contact with customer services, who answer questions very quickly. I would highly recommend RateSetter to anyone looking for a loan and with very competitive interest rates. Reviewed on: 6th April 2023
Fiona's avatar
Fiona

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