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RBS: Cash ISA reviews

Name: Cash ISA
Rating: 4.17 (29 reviews)

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4.03

Based on 29 reviews, last reviewed 25th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

42%

38%

17%

1 star

Latest highest rating:

4

A good cash ISA with a competitive interest rate and... A good cash ISA with a competitive interest rate and easy access. The £150 monthly cap is a little annoying, but overall it's good for steady savings ... Read more Reviewed on: 25th May 2024

Latest lowest rating:

2

Why save? I'm wondering why I should top up my cash isa given the low rates on offer? With house prices going up significantly every year, my savings are just n... Read more Reviewed on: 3rd April 2015

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About this product

Royal Bank of Scotland (RBS) offers two types of cash ISA – a fixed rate or a variable rate.

The Royal Bank of Scotland fixed rate cash ISA is available for one or two years and requires an opening balance of at least £1,000. The RBS variable rate cash ISA can be opened with just £1.

Royal Bank of Scotland cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

RBS Cash ISA reviews (29)

Review of the RBS, Cash ISA:

Customer service

for excellent customer services team. Give these guys the real credit. Reviewed on: 31st August 2016

Cash ISa

The cash ISA is always at a competitive rate and the customer service has always been of the highest standard on all my visits and phone calls with the RBS Reviewed on: 31st January 2020

Great Mobiel App

I use the mobile banking app to do all my banking and find it very easy to use with great features. Reviewed on: 9th January 2019

Poor interest

Pays little compared to others and own historical rates Reviewed on: 5th November 2018

good staff but products could be better

I would like more benefits for having isa with them Reviewed on: 31st December 2017

Good choice

Good service . Sometimes they mess up with mobile banking but it sorted out quickly Reviewed on: 7th November 2017

HTB

My partner and I put 250 into our Help-To-Buy accounts which we get a top up for the government for our first home. The best kind of free money as it's automatic and comes from the government as a first time buyer. Reviewed on: 19th March 2017

GREAT WAY OF SAVING TAX FREE BUT BEING ABLE TO GET HOLD OF YOUR CASH IN AN EMERGENCY

HAD TO LAY MY HANDS ON SOME CASH FOR XMAS AND THE ISA IS A GREAT WAY OF SAVING BUT STILL BEING ABLE TO EASY WITHDRAW FOR THOSE UNEXPECTED EMERGENCIES Reviewed on: 24th December 2016

a bank that says it as it is

i was recently contacted to inform me that my cash ISA wouldnt be earning the rate i expected and was given the option to discuss on live chat or arrange to go in branch for advice on my options ? yes i was suprised too great style of customer focused high st banking that sadly we dont hear enough of these days Reviewed on: 15th November 2016

no issues

Overall, I'm happy with my experience with RBS. They do have a good online banking system, good level of customer service and good variety of products. For someone like me, who has basic needs from their bank, it is a good choice. I don't invest nor have complex products. I do us the bank to pay things and that's all I want to have working without a problem. Reviewed on: 7th September 2016

familiar and friendly

I must admit I never really used other banks apart from 2 credit cards I have with non-bank companies. However, when I want to leave RBS, I do find it difficult due to their prompt and friendly customer service. My banking needs are very simple so RBS meets them well. Phone service and live chat are very useful tools and save me time going to branch. Waiting times are none to low and whoever I speak is always willing to go the extra mile to help. Reviewed on: 7th September 2016

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