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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.7 (2167 reviews)

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4.64

Based on 2,167 reviews, last reviewed 1st Mar 2025

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

15%

Latest highest rating:

5

Good rates and easy to use First heard of RCI through a saving rates comparison. Took out a 2yr Fixed Rate bond. Have subsequently had both a 95 day and a Freedom account. No pr... Read more Reviewed on: 1st March 2025

Latest lowest rating:

1

Dishonest business, beware! I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, th... Read more Reviewed on: 11th December 2023

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (2167)

Review of the RCI Bank, Freedom Savings Account:

Took most of the day for a withdrawal

Took most of the day for a withdrawal to arrive in my linked a/c. Arrived when it was too late to send it to a third party that day. Reviewed on: 1st March 2025

customer service

They never answer the phone. I've now been hanging on for 20 minutes Reviewed on: 13th November 2023

Customer care

Locked out of my online banking - details are correct they are held in key chain on my mac !! They ask you to call them to get them to unlock -not answering the number - holding for 25 mins now. That is not ok - I need to be able to transfer money.... Reviewed on: 6th November 2023

AWFUL THEY DONT CARE

Unbelievably bad service actually non existant service They simply dony care and dont answer their phones........ Waited over 40 mins and stillthey dont answer!!!!! Not once but 3 times today.......... Have you stolen my money as I cannot speak to you!!!! What sort of unproffesional outfit are you??? Reviewed on: 6th November 2023

Are RCI Stealing from me?

This bank do not answer calls or emails and DO NOT PAY OWED INTEREST WHEN DUE. Oped a two year fixed rate account. No interest paid or showing in account despite first year elapsing (supposed to pay annually) Obviously accurate interest payments is not only a legal imperative but also vital for accounting purposes. I have bonds with many banks and have never uncounted this before. I am referring the bank to the FCA I recommend anybody encountering difficulties or apparent fraud in my case do the same Reviewed on: 6th November 2023

Holding back funds and no communication

As a family we have 3 accounts with RCI and we will now be looking to close them . They have held 8k off our Sons money in their holding account for 2 weeks and are refusing to put it into his account or return it. We have written to CEO and emailed the help line and made so many phone calls and RCI do not respond. I am appalled at there service and am desperate to know where to go from here . Reviewed on: 28th September 2023

Good savings account

The interest rate is decent and customer service is good Reviewed on: 9th August 2023

Good savings account

It offers a decent interest rate , and customer service is good Reviewed on: 2nd June 2023

Still a happy customer

Been with RCI for a few years and they still offer a great service and quick to increase interest rates Reviewed on: 16th March 2023

Great service and reliability

A bank which keeps its promises. Competitive interest rates, combined with service you can depend on. Reviewed on: 11th March 2023

Great rate for an easy access account

I originally took out a notice account with RCI, but while this was giving a great interest rate at the time, sometimes you need immediate access to your savings. Once again one of the top interest rates with Freedom Savings. Reviewed on: 9th March 2023

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RCI Bank: Freedom Savings Account reviews

1200% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

RCI Bank Freedom Savings Account reviews (2167)

Took most of the day for a withdrawal

customer service

Customer care

AWFUL THEY DONT CARE

Are RCI Stealing from me?

Holding back funds and no communication

Good savings account

Good savings account

Still a happy customer

Great service and reliability

Great rate for an easy access account

Do you have a different RCI Bank product?

There's still more to see!

Join Smart Money People

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