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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.82 (5836 reviews)

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4.87

Based on 5,836 reviews, last reviewed 31st Mar 2025

333200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent! Hassle-free and very clear. Prompt service. In short: excellent!! Reviewed on: 31st March 2025

Latest lowest rating:

2

Not responding well to customer issue Did not fix an issue I had when trying to withdraw funds for several weeks Reviewed on: 23rd March 2025

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (5836)

Review of the RCI Bank, Freedom Savings Account:

Good banking experience no issues to report easy to...

Good banking experience no issues to report easy to use website good communication Reviewed on: 12th March 2025

Good range of products, top interest rates, easy to use

Good range of products, top interest rates, easy to use Reviewed on: 24th March 2025

App is easy to use and good interest rates

App is easy to use and good interest rates Reviewed on: 24th March 2025

Geat customer service, communcation and telephone h...

Geat customer service, communcation and telephone help line. I have found the website and phone app excellent and easy to use. Reviewed on: 24th March 2025

Easy to use on line banking

Easy to use, notifications when when we make transactions into our accounts, easy to navigate on line banking, all our accounts in one place and easy to understand statements. Reviewed on: 24th March 2025

The customer-oriented and professional

Every time I call, the customer service team is patiently explain those details. They also check if they have anything not explain well. They are prompt response. They are definitely a great customer-oriented team. Reviewed on: 24th March 2025

Great assistance during bereavement period

When my Mother passed away RCI Bank were so helpful over the telephone and explained sympathetically the process of closing the account. We really appreciated their prompt and positive service bearing in mind the very stressful time. Reviewed on: 24th March 2025

Fantastic all round product.

Fantastic all round product. 2 years in and still outstanding in all they do from service to interest rates. Reviewed on: 24th March 2025

Very efficient service and easy to navigate website.

Very efficient service and easy to navigate website. All transactions work smoothly Reviewed on: 24th March 2025

Ease of access

Always a smooth deposit & withdrawal process Reviewed on: 24th March 2025

RCI Freedom savings account suits my needs exactly.

RCI Freedom savings account suits my needs exactly. Interest rates are altered in a timely manner , are competetitive and I am notified accordingly. I am happy with the website - clean and easy to find what I need. Reviewed on: 24th March 2025

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