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Sainsburys Bank: Travel Money reviews

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2.09
Based on 25 reviews, last reviewed 6th Jun 2025
100% decrease in 5 star reviews
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200% increase in 1 star reviews
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64%

Latest highest rating:

5

Speedy, simple and with great communications. The process was quick and easy with good rates too. Reviewed on: 27th February 2025
Emma Ounsworth's avatar
Emma Ounsworth

Latest lowest rating:

1

Never again, dreadful customer service Went to Hedge End, southampton today at 13:30 (06/06) to collect pre paid Euros. The kiosk was without a queue! Amazing. Until I approached the sour f... Read more Reviewed on: 6th June 2025
Bobmac111's avatar
Bobmac111
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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Sainsburys Bank travel money reviews. If you've used Sainsburys Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Sainsburys Bank travel money reviews.

Sainsburys Bank Travel Money reviews (25)

Review of the Sainsburys Bank, Travel Money:

You'd get more use out of a chocolate teapot!

1
You'd get more use out of a chocolate teapot!! Card was blocked and then I got charged an Annual Fee and a Withdrawal Fee. Overseas Call Centre were totally useless and I phoned them 5-6 times. My daughter needed the card for a trip to Japan and I thought it was okay for her to use it. Problem started when she tried to book a Train Ticket on Klook and she couldn't receive an SMS message with an OTP Code (she only had Data Sim). So we switched the Mobile No to mine and I sent her the Code. Then Mastercard decided to block the card, due to her using it. It's not like it was Mastercard's "borrowed" money - it was a pre-loaded card, that they were making a profit on the money. I'm a 35 year customer of Sainsburys and very disappointed. DON'T BUY THIS CARD! Reviewed on: 28th May 2025
Chris N's avatar
Chris N

Totally dishonest

1
Ordered the card and placed cash on it. Got sent the cash. Basically the customer care said tough. Cash is no good for me as already have what I want. Reviewed on: 2nd February 2022
Blackie's avatar
Blackie

Failure!!!

1
Pre ordered euros for my much awaited holiday only to be told that the bureau would be closing 2 hours early. I chose the specific day because the website said open until 7pm which gave me time to get there after work. I was told that staff weren’t guaranteed to be there the next day either!!!! Awful service. Currently waiting to be told if I will be able to get my travel money. I leave in less than 36 hours. Appalling. Reviewed on: 30th September 2021
Josephine Riley's avatar
Josephine Riley

Slick transactions

5
Website so user friendly, ordered 3 lots of travel money. Great rates, better rates for Nectar Card holders and delivered free of charge to my home. Just so easy to use! Reviewed on: 11th February 2018
sonseyface's avatar
sonseyface

Definately use again

3
Ordered 1000 Euros online which was quite easy, and collected them from their Camberley branch. Didn't have many small notes available but allowed me to return the next day to change some denominations. Very helpful all round! Reviewed on: 7th March 2017
Phil Jones's avatar
Phil Jones

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