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Sainsburys Bank: Travel Money reviews

Name: Travel Money
Rating: 1.9 (21 reviews)

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1.67

Based on 21 reviews, last reviewed 31st Oct 2024

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

14%

10%

66%

Latest highest rating:

5

Our enquiries were dealt promptly by Brad at the Car... Our enquiries were dealt promptly by Brad at the Carlisle branch and I'd recommend dealing with yourselves as we found him an absolute credit to your ... Read more Reviewed on: 23rd January 2024

Latest lowest rating:

1

Con Artists Bought £500 of Mauritian Rupees went on holiday but left them at home and had to buy more at the airport. Returned from holiday tried to convert them ... Read more Reviewed on: 31st October 2024

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Sainsburys Bank travel money reviews. If you've used Sainsburys Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Sainsburys Bank travel money reviews.

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Sainsburys Bank Travel Money reviews (21)

Con Artists

Bought £500 of Mauritian Rupees went on holiday but left them at home and had to buy more at the airport. Returned from holiday tried to convert them back and offered £398 , absolutely disgusting!! Reviewed on: 31st October 2024

Useless currency exchange

Ordered £200 of US dollars to take to Mexico and they sent 100 dollar bill plus some smaller dollars. Tried to change the 100 dollar bill into smaller notes and Sainsbury's refuse to do this. Unable to change it anywhere, will now have to change back to pounds as it will be too big to change in Mexico. Cost money to change to dollars then more to change it back and am now nearly £100 down on spending money for holiday. Will never use Sainsbury's again and will even do my shopping elsewhere as they are an absolute shambles. Go to post office if you want a decent service Reviewed on: 12th September 2024

A big con, they offer you shockingly bad exchange ra...

A big con, they offer you shockingly bad exchange rates when you transfer in and out of the pound. The no commission is a lie. Be better signing up to the many travel cards and drawing the money out there. Reviewed on: 1st August 2024

Ordered Euros online to click and collect as son is...

Ordered Euros online to click and collect as son is going away.i am ill,husband went to collect,i gave him my bank card and passport.staff would not give him the euros,i had to be there.ill or not.will never use again.and looking at reviews on here i wish i had not bothered. Reviewed on: 30th May 2024

Our enquiries were dealt promptly by Brad at the Car...

Our enquiries were dealt promptly by Brad at the Carlisle branch and I'd recommend dealing with yourselves as we found him an absolute credit to your company, nothing was an inconvenience aswell as service with a smile. 100% dedication Reviewed on: 23rd January 2024

Rip-off currency buy back

I got Icelandic Krone from Sainsburys. Cost me around £260 ... all fine. But when I took most of it back - as Iceland basically uses cashless - they effectively gave me an exchange rate that meant I got back around £200 so I lost about 25% ... about £55!! Make a profit, fine. But that's usury in my opinion. Complained but just got a load of dismissive and uninterested financial babble. Avoid, avoid, avoid. Reviewed on: 22nd December 2023

Dont bother . go to a bank . waited 40 mins

Awful - 1 member of staff for long queue. So slow too. Don’t bother Reviewed on: 3rd September 2023

Rude and Unprofessional

Just picked up some travel money from Mandy at their Ripley Bureau. She was most unpleasant and unprofessional. Not once did she engage, smile or be friendly. Of the 3 that work at this Bureau, only 1 could be considered even remotely engaging. I will use another bank in the future. Reviewed on: 22nd August 2023

Refused to take back unspent note

We purchased Dominican Pesos before our holiday , when we returned there were some larger notes that were unspent One of these notes had a slight imperfection of the foil strip and they point blank refused to buy back that note 500 peso note Disgusting service and rude staff Reviewed on: 15th April 2023

Keeps logging out

I’ve cut my card up. I’m using the latest software. It quiet often does not recongnise my email address, but it sends emails to me. !?! I’ve withdrawn my travel savings as it’s the worst Card company I’ve used. Now with Revolut and Caxton, a million times better. Sainsbury’s customer service (via India) is a nightmare. No one knows what’s going on Reviewed on: 14th April 2023

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