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Shepherds Friendly: Stocks & Shares ISA reviews

Name: Stocks & Shares ISA
Rating: 4.77 (348 reviews)

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4.71

Based on 348 reviews, last reviewed 24th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

17%

2 star

Latest highest rating:

5

Easy to set up, easy to manage on-line or through th... Easy to set up, easy to manage on-line or through the app, they always reply to my questions and I've got confidence in them. Reviewed on: 24th May 2024

Latest lowest rating:

1

every excuse to not accept claim I have paid premium for 5 years and now when im sick they refuse to pay claim Reviewed on: 13th September 2023

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About this product

At Smart Money People, we're building the biggest online collection of independent Shepherds Friendly Stocks & Shares ISA reviews anywhere. If you're already a customer of Shepherds Friendly - happy or not - please share your experiences with our community to help them find the best stocks & shares ISAs on the market.

Shepherds Friendly Stocks & Shares ISA reviews (348)

Review of the Shepherds Friendly, Stocks & Shares ISA:

Very easy to set up

Good rate and very easy. The whole process was done online and I had a phone conversation for a bit of extra customer service. All very good Reviewed on: 6th January 2018

Amazing service.

Everything about shepherds friendly is great. They provide helpful advice. Excellent customer service. Such an easy way to save. Reviewed on: 11th January 2019

Straight forward savings

Easy to set up and good communication Reviewed on: 11th January 2019

No nonsense advice

Information clear and concise on website. Easy to apply for even for a technophobe like me. Reviewed on: 11th January 2019

Five Star

Friendly, helpful service and a first class product. Reviewed on: 11th January 2019

Easy

Very easy to use, friendsly staff. No emails bombarding you with useless information. Very pleased Reviewed on: 11th January 2019

Excellent customer service

Great customer service and communication. Reviewed on: 11th January 2019

Uninformative

Once you take out the policy you hear nothing. Except when they want you to leave a good review. Would not recommend. No real support Reviewed on: 11th January 2019

Reply from Shepherds Friendly Hi Sara, Thank you for taking time out to leave us a review. I’m glad our Member Services Team we able to get in touch with you. If there’s anything else we can help with, please feel free to get in touch by calling 0161 428 1212 or by emailing at [email protected]. Kind regards, Lyba Response date: 14th January 2019

Great Service

Website really user friendly, customer services very helpful Reviewed on: 11th January 2019

Just what was needed from a newbie like myself!

I was a bit hesitant in signing up for my ISA with Shepherds Family but my worries were put to ease when I did, I've had great communication from them either by phone or post etc and I have had no complaints. Reviewed on: 11th January 2019

All round fantastic

The customer service at Shepherds is fantastic, staff are so helpful and solve any queries very quickly. It's easy to keep track of my plan and the product itself is a great one with a very decent interest rate. Would definitely recommend them and will definitely be using their services again. Reviewed on: 11th January 2019

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