Smart Money People Logo

Money Wellness: Debt Advice reviews

4.94
Based on 3,300 reviews, last reviewed 15th May 2025
14260% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to understand and Convenient There is a good customer support always ! Reviewed on: 15th May 2025
Franci's avatar
Franci

Latest lowest rating:

1

Very helpful took a lot of stress off me Very helpful took a lot of stress off me Reviewed on: 30th April 2025
Paul j's avatar
Paul j

About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

Have you used debt advice from Money Wellness? Leave a review to help others make better financial decisions.

Money Wellness Debt Advice reviews (3300)

Review of the Money Wellness, Debt Advice:

From the moment I contacted these they was fantastic...

5
From the moment I contacted these they was fantastic at first it was a little overwhelming but in the end everything worked out brilliantly Reviewed on: 7th May 2025

Helpful and informative

5
Very helpful all the way through the process. Kept us informed and up to date. Reviewed on: 14th May 2025

Ridiculous system

3
Took over a month to sort out. Getting through on the phone was a joke. Then I was sent a plethora of text messages asking me to do the same thing repeatedly. I've watched the video that "speeds up the process" four times at a minimum. I was sent so many contradictory texts that I was so confused I decided to ring. Couldn't get through for over an hour. Then I received an email saying something different as I was on the phone and I thought it was sorted out. So I hung up. Alas, the confusing texts and emails started to come back again, saying my DRO will be stopped if I didn't reply and send the information requested - that I'd already sent at least twice! Booking a phonecall was also a nightmare when it came to the final stages of the process. Continually being asked to book an appointment when there were no slots to book. The calendar wasn't even there! I'm glad my DRO is sorted but I'm also glad the process is over! Reviewed on: 14th May 2025

Great costumer service.

4
Great costumer service. Application dealt with in good time and great help and advice. Only problem was not being easy to contact through via phone for some reason. But when in touch with someone they were great Reviewed on: 14th May 2025

Nice fast service

5
very nice and fast service recommended Reviewed on: 14th May 2025

Natasha was very helpful and clear about the whole p...

5
Natasha was very helpful and clear about the whole process. Reviewed on: 14th May 2025

had a fantastic experience with Money Wellness.

5
had a fantastic experience with Money Wellness. From the moment I reached out, their team was supportive, professional, and genuinely understanding of my financial situation. They took the time to listen without judgment and offered practical advice tailored to my needs. The process was smooth and transparent, and I felt reassured every step of the way. They helped me understand my options clearly and worked with me to create a manageable plan that reduced my stress and improved my financial confidence. Thanks to their guidance, I now feel more in control of my finances and better equipped to manage things going forward. I highly recommend Money Wellness to anyone looking for trustworthy and compassionate financial support. Reviewed on: 14th May 2025

First class service

5
Brilliant staff but wait times to be connected can be very long 30-45 minutes believe me it is worth the wait Reviewed on: 14th May 2025

The customer service was excellent and the advisor S...

5
The customer service was excellent and the advisor Sam put me totally at ease Reviewed on: 14th May 2025

They were really helpful i was in a terrible mess...

5
They were really helpful i was in a terrible mess with my debts and suffering with mental.health problems made the situation impossible to deal.with they helped. Every step of the way excellent staff and service Reviewed on: 14th May 2025

Can't thank you enough.

5
Can't thank you enough. Amazing.You have helped me so much and I appreciate it. Time for a fresh start! Reviewed on: 14th May 2025