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Money Wellness: Debt Advice reviews

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4.94
Based on 4,761 reviews, last reviewed 28th Aug 2025
32% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Everyone that I dealt with was really helpful in mak... Everyone that I dealt with was really helpful in making this work in speedy manner Reviewed on: 28th August 2025
Lianne 's avatar
Lianne

Latest lowest rating:

1

Avoid defeats the objective of the service They left debts off that I specifically told them and I suffer with brain fog and confusion so now I’m still in the same mess Reviewed on: 15th August 2025
Robert F's avatar
Robert F
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About this product

All of Money Welness debt advice is free and impartial.
Some of their solutions are free, others may attract a fee.
Find the best way forward for you by using their free online solutions finder.

Have you used debt advice from Money Wellness? Leave a review to help others make better financial decisions.

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Money Wellness Debt Advice reviews (4761)

My experience was good because it is my first time...

5
My experience was good because it is my first time , the staff are very helpful Reviewed on: 23rd April 2024
Flomina G's avatar
Flomina G

Positive start, anxiety from delayed submission

4
Money Wellness started off very positively with a good initial impression of efficiency from the call handler and a lot of personal attention form the consultant. There were email updates and extra information. The process for completing and checking the DRO application was thorough and clear. But after I had completed that and was told it would be submitted the last week of March where it would benefit from the 6 th April change to zero fee I heard nothing and found it very difficult to get in touch again. When I did get htrough on the phone i was told that the applications were all being held until April 6th. Then by the 12th of April I still had not heard and was feeling very anxious. The phone line was cutting off after the intial welcome message. my emails went unanswered. Finally i found the personal email for my submission and this was answered with 'your DRO was submitted yesterday'. This in effect meant that from a Breathing Space I has 2 weeks when creditors started to contact me and a bailiff came to my address. This was upsetting as the timing we had agreed from the outset would not have left such a gap. My house mate was very disturbed to have a bailiff letter arrive saying they would be back for furniture etc. It was embarrassing for me as I did not want anyone else involved in my financial difficulties. Reviewed on: 23rd April 2024
Kate Pepi D's avatar
Kate Pepi D

Years of financial stress ..untangled

5
All the advisers are so helpful patient and understanding, no matter how tangled u think your finances are these help every step to find the best solution..so supportive ..a massive weight off my shoulders after yrs of stress Reviewed on: 23rd April 2024
Vicky Card's avatar
Vicky Card

Didn’t really have any issues was retry straight for...

4
Didn’t really have any issues was retry straight forward the process Reviewed on: 23rd April 2024
Leeanne G's avatar
Leeanne G

Money wellness is the reason why I can now sleep at...

5
Money wellness is the reason why I can now sleep at night. I was so stressed and losing sleep due to my problems with debt. Money wellness helped me apply for a DRO. They gave me great advice and explained everything to me without judgement. Thank you so much. Reviewed on: 23rd April 2024
Sam's avatar
Sam

Easy process

5
Easy and stress free process. Helped that everything was free Reviewed on: 22nd April 2024
TG's avatar
TG

Efficient

5
Very efficient, explained the whole process clearly and put me at ease. Reviewed on: 22nd April 2024
Anthony 's avatar
Anthony

Fantastic help always listening to what I had to say...

4
Fantastic help always listening to what I had to say and understanding in all I had to tell them thankyou Reviewed on: 22nd April 2024
Ben's avatar
Ben

Absolute legends

5
Everyone I spoke to from the money wellness team regarding my debt made me feel comfortable and relaxed. Took the time to explain all my options witch was a massive help for me and my family can’t thank them enuf for all the help and support they have offered. Reviewed on: 21st April 2024
Troy 's avatar
Troy

Great the people are understanding helpful and kind.

5
Great the people are understanding helpful and kind. I'm happy that they weren't judgemental Reviewed on: 21st April 2024
Lucy p's avatar
Lucy p

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