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Standard Life: Pensions reviews

Name: Pensions
Rating: 2.31 (59 reviews)

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2.39

Based on 59 reviews, last reviewed 13th Dec 2024

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

19%

12%

10%

54%

Latest highest rating:

5

Standard Life were straight forward. Buying an annuity from Standard Life was straight forward and everything went smoothly. They transferred me to Hub Financial Solutions to complete th... Read more Reviewed on: 13th December 2024

Latest lowest rating:

2

What on earth has happened to Standard Life Chris Canham Write a review Reviews 3.6 949 total 5-star 43% 4-star 5% 3-star 3% 2-star 5% 1-star 44% Sort: Chris Canham 61 reviews R... Read more Reviewed on: 25th October 2024

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About this product

Standard Life pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Standard Life pension reviews to find out what life at Standard Life is really like. If you hold this pension, we'd love you to write an honest review here too!

Standard Life Pensions reviews (59)

Review of the Standard Life, Pensions:

Good going

My Standard Life review is about a company pension I have. Standard Life have a very useful website which I've had no issues with. They also send me an annual statement via post which is nicely printed and easy to understand. Reviewed on: 4th September 2015

Poor customer service

I am 64 yrs old & am fully entitled by UK law, to claim my pension pot in full , but Standard life are dragging out payment, using the most flimsiest of excuses. On 3 separate occasions , I have sent them signed & stamped documents from my building society , but they keep putting me back to square one , thus dragging the process out. They initially claimed that my claim would take 20 working days, it now stands at 41 & today they have added another 20 working days, with no light at the end of the tunnel - hence this post. I have just emailed their complaints dept. reminding them that - I am entitled by UK law, to claim my pension pot in full, & asking them to reply within 14 days of the email date, to inform me if their claims dept. Would comply with my request . Reviewed on: 30th June 2023

Standard life pension criminals

Do not go to standard life pension quick enough taking your transfer . Will not pay you out . Full of crap I wrote to Andy Curran CEO he is a charlatan liers crupt f….King liers. Issued court papers to standard life pensions . Reviewed on: 29th June 2023

Poor perfoming compared to competition

Why are the majority of your funds performing badly, whether its risk 3 or 7 it isnt making any profit in a high inflation environment and charging us for the pleasure. Prevoius excuses of Covid/Ukraine/Brexit/COLC dont wash as other providers are managing to make a profit. If it wasnt a company pension where I have no choice on the provider I would have left last year. Reviewed on: 22nd June 2023

Horrendous Pension provider

Horrendous Pension provider. Please make yourself a favor and keep away from them. Reviewed on: 10th May 2023

Not truthful

Hidden transaction fees even although I was told that they do not charge Reviewed on: 16th March 2023

So far so good

Have been with Standard Life for 6 years now. I find their portal good and their customer service good . I must say that thus far I've I have only been paying in not performing any form of drawdown where it seems a lot of folk have complaint. So far all my detailed questions have been answered in full. Reviewed on: 5th March 2023

garbage company

Burn your money it would be better than having them handle it PERIOD Reviewed on: 21st February 2023

Beware this company

I have had a company pension plan with Standard Life for a number of years. After retiring I attempted to withdraw some of my pension pot but the experience in trying to do this has been excruciatingly painful claiming that the account number and sort code details of a major UK bank that I have been with for many years could not be verified. During a two hour conversation of my request to withdraw funds Standard Life tried to dissuade me from going down this route, trying to confuse me and instil uncertainty. I would give this company a wide berth because as easy as it is to pay money in it is doubly difficult to draw money out. Reviewed on: 4th February 2023

due to retire next year

I thank god most of my pension is in a final salary scheme. I have been forced to allow standard life to manage my pension since my company closed its final salary scheme. in 4 years the only money currently in the pot is what my employer & I have put in. Standard life have achieved nothing in that time other then take their commission. Lets be frank, they don't have to try too hard since final salary schemes closed all over the UK. most employers are legally obliged to offer a pension so between standard life and the other big pension suppliers, its money for old rope. They don't really have to try too hard as they have a captured market. I feel sorry for anyone starting a pension in 2022 knowing they are going to rely on the likes of standard life to invest it over 40 years. They will be lucky if they get what they put in over that time back. Reviewed on: 20th December 2022

Appalling advice

I had a small draw down with S Life. I received a letter from them stating October would be my last draw down as I no longer had enough funds. I had lost so much that the draw down actually finished a year earlier than originally thought. I contacted the company immediately to ask how I could withdraw the final small sum. I was told I needed a form to withdraw the cash and one would be in the post 1st class.... this form never arrived after 5 days i rang again and was told to wait another 5 days due to ‘postal problems’ form never arrived so spoke to CS yet again when I was told another was in the post but I could also fill in online and they would send me a copy. An acknowledgment to say it was received was sent to me but nothing further. Rang CS yet again and this time was told I could withdraw the small amount ONLINE! Nobody had mentioned this before. However I am still waiting for my money even after various emails plus a complaint lodged. These have all been ignored! Not sure if I will ever see my money., Reviewed on: 28th November 2022

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