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Standard Life reviews

Standard Life Logo
Rated Good • 4.02/5

Standard Life reviews

Unverified business Last reviewed within 14 days
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Review summary

People rate this company as Good based on 87 product reviews

Average score of 4.02/5
5 star
33%
4 star
10%
3 star
5%
2 star
8%
1 star
44%

Latest positive rating

5.00/5

My pension is doing and the app is really easy...

My pension is doing and the app is really easy to use

{"display":"Rebecca Midgley","slug":"user1660570740","deleted_at":null,"created_at":"2022-08-15T13:39:00.000000Z","updated_at":"2022-08-15T13:39:00.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":null,"last_name":null,"full_name":"Rebecca Midgley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pensions
Rebecca Midgley 24th August 2026

Latest negative rating

1.00/5

5 errors in setting up and paying drawdown, payment...

5 significant errors in setting up drawdown, payments not made, incorrect reporting to HMRC ( 3 times) always blame ‘back office errors’ appalling lack of... 5 significant errors in setting up drawdown, payments not made, incorrect reporting to HMRC ( 3 times) always blame ‘back office errors’ appalling lack of communication, appear to have no process or feedback from phone support to those processing. Avoid if you don’t want to repeat my 8 month nightmare journey Read more Read less

{"display":"Anon","slug":"user1735832249","deleted_at":null,"created_at":"2025-01-02T15:37:29.000000Z","updated_at":"2025-01-02T15:37:43.000000Z","biography":null,"tagline":null,"gender":"","rank":null,"first_name":"Steve","last_name":"Picton","full_name":"Steve Picton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073432.png"}}'s avatar
Drawdown
Anon 2nd January 2025
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About Standard Life

Standard Life is a long term savings and investment business, with headquarters in Edinburgh. They help customers get a pension plan, prepare for retirement, and understand the ways they can take their pension money in retirement.

Are you looking for the perfect place to fulfil your savings and investment needs? Our Standard Life reviews can help you decide if they're the right option for you.

If you’re considering one of many services Standard Life has to offer, check out our reviews first. Find out how satisfied customers have been so far. Learn more about the benefits of being a Standard Life member. Read about real experiences with the customer service team. All of this and more can be found in our Standard Life reviews.

Smart Money People is the place for Standard Life reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Standard Life at a glance

Reviews for Standard Life

Showing 11 of 87 company reviews • Last reviewed within 14 days

My pension is doing and the app is really easy...

Pensions • 24th August 2026

My pension is doing and the app is really easy to use

{"display":"Rebecca Midgley","full_name":"Rebecca Midgley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Standard Life great and easy app

Pensions • 11th June 2026

Standard Life are very good, with a simple user friendly app. The charges are fair but always feel pension charges could be better across the industry

{"display":"Tom s","full_name":"Tom s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
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  • 5.00/5

    Professional company

    Standard life has supported me up to the time I took my pension they are professional and supportive. Their website is easy to navigate. I... Standard life has supported me up to the time I took my pension they are professional and supportive. Their website is easy to navigate. I can check my balance and drawdown my pension when it suits me. Read more Read less

    {"display":"Morgan ","full_name":"Morgan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pensions
    Morgan 16th April 2026
  • 5.00/5

    Veen with them for a number of years.

    Veen with them for a number of years. Online servicing is great and all in need

    {"display":"Victoria F","full_name":"Victoria F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pensions
    Victoria F 22nd January 2026
  • 5.00/5

    Robs review

    Always had efficient service, knowledgeable and reliable advice.

    {"display":"Robin Griffiths","full_name":"Robin Griffiths","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investments
    Robin Griffiths 5th September 2025
  • 5.00/5

    Leader in the industry

    Part of Pheonix Group, they are the leading provider of pensions and investments. Their app is great and I can do everything I choose on... Part of Pheonix Group, they are the leading provider of pensions and investments. Their app is great and I can do everything I choose on it including dealing, updating my details, withdrawing and deposits. Their customer service is great. Plain speaking and quick to answer. Read more Read less

    {"display":"Andreas K","full_name":"Andreas K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pensions
    Andreas K 16th April 2025
  • 5.00/5

    THE BEST CREDIT SOLUTION

    My experience has been life changing. I was moved from overwhelming despair to incredible relief in 4 days. Mr. JERRY asked me four questions and... My experience has been life changing. I was moved from overwhelming despair to incredible relief in 4 days. Mr. JERRY asked me four questions and took five minutes to determine I was qualified for an excellent fix. he explained clearly and thoroughly the process him and his team use to completely protect me from the predatory creditors. he told me exactly what I must do within the program. he offered me reasonable payments in a comfortable time frame. my specialist answered every question I had, which gave me peace of mind I have lacked for years. jerry’s simple and transparent plan has changed my life for the better immediately. reach him on jerrylinkcreditgroup at g mail dot com, I so recommend them for quick fix. Read more Read less

    {"display":"Edric C","full_name":"Edric C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1141626.png"}}'s avatar
    Life Insurance
    Edric C 20th March 2025
  • 5.00/5

    The investment in my pension and advice

    The investment in my pension has increased significantly, year by year. They provide very informative webinars on pensions and I found this very helpful and useful.

    {"display":"Lindsay Alexander","full_name":"Lindsay Alexander","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pensions
    Lindsay Alexander 26th February 2025
  • 5.00/5

    Excellent customer service very personable dealing w...

    Excellent customer service very personable dealing with customers

    {"display":"Elizabeth Baillie ","full_name":"Elizabeth Baillie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Drawdown
    Elizabeth Baillie 26th February 2025
  • 1.00/5

    5 errors in setting up and paying drawdown, payment...

    5 significant errors in setting up drawdown, payments not made, incorrect reporting to HMRC ( 3 times) always blame ‘back office errors’ appalling lack of... 5 significant errors in setting up drawdown, payments not made, incorrect reporting to HMRC ( 3 times) always blame ‘back office errors’ appalling lack of communication, appear to have no process or feedback from phone support to those processing. Avoid if you don’t want to repeat my 8 month nightmare journey Read more Read less

    {"display":"Anon","full_name":"Anon","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073432.png"}}'s avatar
    Drawdown
    Anon 2nd January 2025
  • 5.00/5

    Standard Life were straight forward.

    Buying an annuity from Standard Life was straight forward and everything went smoothly. They transferred me to Hub Financial Solutions to complete the transaction and... Buying an annuity from Standard Life was straight forward and everything went smoothly. They transferred me to Hub Financial Solutions to complete the transaction and they were very professional too. I also had a pension, (and now an annuity) with Aviva, who were poor in comparison to Standard Life. Read more Read less

    {"display":"Mark B","full_name":"Mark B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pensions
    Mark B 13th December 2024

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