Write a review

Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7570 reviews)

View other Starling Bank products | Find out more about this product

4.89

Based on 7,570 reviews, last reviewed 9th Feb 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A fantastic business account. A fantastic business account. Does what it says on the tin, without any fuss Reviewed on: 9th February 2025

Latest lowest rating:

1

Absolutely avoid. Absolutely avoid. Terrible customer experience, from a bank that won’t even allow you to control your own money, nor give you even bother to give you ... Read more Reviewed on: 25th July 2024

Read all reviews See your review

About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7570)

Review of the Starling Bank, Business Account:

Absolutely avoid.

Absolutely avoid. Terrible customer experience, from a bank that won’t even allow you to control your own money, nor give you even bother to give you a reason why. As a Product Designer I can also confidently say the user experience is comical. Rather than drawing focus to the funds in your account, they prioritise how much you’ve spent that day by drawing contrast to this, rather than what you have available. The staff are rude, unhelpful and not remorseful in the slightest. The last straw for me was when my sister desperately needed me to send some money to her and Starling blocked it. When I asked why they refused to tell me. Reviewed on: 25th July 2024

Reply from Starling Bank Hi Connor, Thanks for bringing this to our attention. We're really sorry to hear about your experience. We appreciate how important it is to have control over your money. As a regulated and responsible bank, we sometimes review payments to keep us and our customers safe from potential fraud. We'll only reject a payment if we have reasons to believe an account isn't safe. Please be assured we don't make these decisions lightly. If you have any questions or concerns about this, please don't hesitate to get in touch with us by phone or via the in-app live chat - we're available 24/7 and happy to help further. Team Starling Response date: 26th July 2024

Excellent Account for Business

My business has been banking with Starling since 2020. I find the app very easy to use, the saving spaces are extremely helpful for me to manage expenses. The account links with my accountant’s software which makes everything really straightforward. I am considering moving my personal banking to starling too. Reviewed on: 15th March 2024

Better than Barclays

Great Bank. Got Barclay account frozen after being with them for 20 yrs. Unable to access my funds for 2 weeks. Only got paid £200 for the inconvenience. Glad it happened. Starling has been a vastly improved service. Reviewed on: 15th March 2024

Starling business.

I have been with Starling since opening my business 2 years ago. Their overall business package is very good and the on line App excellent. Reviewed on: 15th March 2024

The Bank is excellent, all tasks are easy to manage

The Bank is excellent, all tasks are easy to manage Reviewed on: 15th March 2024

Amazing for the business account

I've used starling for my business for 2 years now, never any issues at all, customer service is excellent Reviewed on: 15th March 2024

Fabulous bank.

Fabulous bank. Customer service is excellent Reviewed on: 15th March 2024

It does all that I need.

It does all that I need. Nice layout/interface. Reviewed on: 15th March 2024

not as good as it once was.

not as good as it once was. Nowhere near as good for Business as it used to be. Money first, customer care a distant second. Reviewed on: 15th March 2024

Reply from Starling Bank Hi there, we're sorry to hear you feel this way. Please come through live chat in the app or give us a call on 020 7930 4450, to raise a complaint if you're unhappy with our service. We'd like to look into this and understand better. Team Starling Response date: 20th March 2024

Easy to use service.

Easy to use service. Any issues usually resolved very quickly. Reviewed on: 15th March 2024

Happy with overall experience.

Happy with overall experience. App is clear and easy to use. I am a first time director and the ease of the starling account helped a lot. Reviewed on: 15th March 2024

Do you have a different Starling Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Multi-Currency Business Account
from Equals Money 0.00 from 0 reviews
Business Banking
from NatWest 2.71 from 187 reviews
Debit Card
from Tred 4.64 from 3 reviews

There's still more to see!

Starling Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub