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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7567 reviews)

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4.89

Based on 7,567 reviews, last reviewed 25th Aug 2024

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

They're a great bank who make it easy to open an acc... They're a great bank who make it easy to open an account Reviewed on: 25th August 2024

Latest lowest rating:

1

Absolutely avoid. Absolutely avoid. Terrible customer experience, from a bank that won’t even allow you to control your own money, nor give you even bother to give you ... Read more Reviewed on: 25th July 2024

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

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Starling Bank Business Account reviews (7567)

Banking Made Brilliant!

I cannot express enough how happy I am with the Starling Bank experience. The App is simply amazing, especially for a business like mine. Instant notifications, instant payments and just an all round general ease of use. I wouldn’t use any other bank now. Reviewed on: 21st November 2018

Great Business Bank

No charges! No Business Plan. Straightforward and works out the box! couldn't ask for a better bank! High street banks take note! Just like the personal account would be nice to be able to log in via the web. so our accountant can gain access etc Reviewed on: 20th November 2018

Simple set up, no fees

As a personal account holder with Starling it was literally a couple of clicks to get set up for my limited company business. Best of all, the business banking remains free until such time as my turnover means I wouldn’t be concerned about a monthly charge. The customer service is very authentic - indeed I’d go so far as to see very good humoured. I can’t say I’ve ever relished speaking with my bank before but it’s a genuinely pleasant experience with Starling. I’m happy that they have chosen to disrupt and change the banking experience. Reviewed on: 17th November 2018

Simple and constantly listening

Starling bank being app based may not be for everyone but I strongly suggest you try it, the app layout is clean and though it could perhaps be a bit clearer in some parts everything is there. They have been making constant improvements since I joined a few months ago which now include being able to make cash payments at the post office which is great. Notifications mean I don't have to constantly check if invoices have been paid as I get told when they are, I look forward to more progress and consistent good simple service Reviewed on: 13th November 2018

Speedy banking at its best

It's so quick to set up an account. Reviewed on: 9th November 2018

Best Business Account

Starling are great, a free business current account with all the features you'd expect from a traditional bank, plus being able to track your spending in real time and being able to segregate money into goals. Love them! Reviewed on: 6th November 2018

Great for business

Open in minutes, manage from your phone and no fees! Reviewed on: 6th November 2018

Few issues but getting there

At launch, there were a few issues with the business account - but happily, they were solved expertly by Starling Jason Wilkinson Brown on the forums (now closed, grrr). If you ever have to deal with regular customer support for any issues larger than a password reset (and even then sometimes) you're better off writing down your problem, throwing it into the wind, finding it and burying it in soft peat for three months - it's not their fault, there's just no communication within the company... however problems are thankfully rare nowadays. Reviewed on: 6th November 2018

Super starling!!

Everything a business needs, free banking, complete control of your money.. Love it so much I got a personal account too Reviewed on: 6th November 2018

As brilliant as their Current Account

I'm still amazed at how I literally took less than 5 minutes to set it up, and it just works flawlessly. Brilliant product. Reviewed on: 6th November 2018

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