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Starling Bank: Current Account reviews

4.94
Based on 27,279 reviews, last reviewed 22nd Dec 2024
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

Decent App however very little features Decent App however very little features especially now that the interest payments in the current account are going thinking about switching to another... Read more Reviewed on: 2nd December 2024
Chris's avatar
Chris

Latest lowest rating:

2

Once great now terrible I was really pleased with starting bank but since they will remove interest payments from their current account next year it's now no different from a... Read more Reviewed on: 22nd December 2024
Jenny's avatar
Jenny

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27279)

Review of the Starling Bank, Current Account:

From the day one I have never looked back..

5
From the day one I have never looked back. This bank provides an excellent service for all my needs. The app is very easy to use and it has fantastic features. My favourite feature is Spaces where I can create as many little money saving 'pockets' as I need. The next thing that I love is how my spending is displayed, I can see how I spend my money and allow me to make informed decisions. Also, I can communicate with the team through the app and get any help if I need it. I can ramble all day about the greatness of the Starling bank because I have never ever been disappointed. I completely trust it with my money! Reviewed on: 31st August 2024
Reply from Starling Bank Only looking forward here Dina! Thanks for your loyalty, it means a lot. Sounds like you've got everything organised, especially with your Spaces. Feel free to ramble away whenever you feel like it! We love to hear it. Thanks for your feedback. Team Starling Response date: 6th September 2024
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Starling Bank

Overall great service.

5
Overall great service. Could incorporate suggestions quicker Reviewed on: 16th April 2024

Joined from First Direct

5
I switched from first direct as I wanted a starling business account. managed the switch myself (mostly). All went well. Have had a few questions and use the app’s comms facility. Reviewed on: 16th April 2024

Simple, feature rich we it's real UK people

5
Everything is so simple and. It's easy to find what you need. Decent interest rate and a host of useful unique features. Best of all there is always a real person in the UK to talk to if you need it - and no long waits! Reviewed on: 16th April 2024

I love banking with them.

5
I love banking with them. Easy to contact them and quick resolutions. User friendly app too. Reviewed on: 16th April 2024

Great online tools and features for digital banking

5
Great online tools and features for digital banking Reviewed on: 16th April 2024

Only use it mainly for international money exchange.

4
Only use it mainly for international money exchange. Reviewed on: 16th April 2024

A helpful bank

5
I was a little worried about joining a bank that was fully online but every time I've had an issue they've been helpful very quickly and the problems have been resolved. There's lots of ways to use the account and I feel like I understand my money and savings thoroughly. Reviewed on: 16th April 2024
Reply from Starling Bank We're always here for you if you need us Charys. We're glad we could ease your worries and you're enjoying banking with us. Team Starling Response date: 16th April 2024
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Starling Bank

I love the Starling app.

5
I love the Starling app. I think it’s very user friendly and I use the savings pots all the time. I always recommend it to my friends and family. The only thing I think could be better is the in and outgoings into pots not displaying in your listed balance or a way of minimising it otherwise it looks like you have lots of transactions on a day when you were just moving lots of money around. Reviewed on: 15th April 2024

Love Starling Bank.

5
Love Starling Bank. A Bank by all means , just better :) Reviewed on: 15th April 2024

Excellent app, fair fees, modern but a REAL bank

5
I've been using Starling as my main account for 5 years or so. I'm happy to be with a forward-looking bank whose service just works, every day of the week (no strange delays or transaction dates at weekends), but lets you pay in cheques (by photo) and cash (at the Post Office) for those occasional needs. I've had very little trouble though have contacted by in-app chat (and once by phone, when both my card and phone were stolen) and was happy with the service. App features such as Spaces and multiple accounts for contacts have been mainstays for years and other banks are only just starting to catch up to some of them. Together with entirely fee-free abroad usage (no limits) and in-credit interest recently bumped, I'm happy that Starling give a generous offering, great control of my finances, and everything I could expect from a traditional bank when I need it. Reviewed on: 15th April 2024
Reply from Starling Bank Thanks for your loyalty James and thanks for this glowing review! We're thrilled to know you've had a great experience with us and we've been able to help whenever you needed it. We really appreciate your encouraging words and we hope you continue to enjoy banking with us. Team Starling Response date: 16th April 2024
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