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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27405 reviews)

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4.94

Based on 27,405 reviews, last reviewed 22nd Mar 2026

3500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Good and satisfactory. Good and satisfactory. Prompt and excellent services and product Reviewed on: 22nd March 2026

Latest lowest rating:

1

Down the drain Starling used to be good but over the years they just increasingly worse. They are actively unhelpful, showcased by the most recent treatment of custo... Read more Reviewed on: 22nd March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27405)

Excellent Bank

Fabulous customer service. Best bank I have ever used Reviewed on: 13th February 2026

Reply from Starling Bank Hi there, Thanks so much for sharing your feedback. It's genuinely wonderful to know our customer service team is rated so highly. We're big on our values, and making sure we help our customers is priority number one! Happy banking, Team Starling Response date: 23rd February 2026

I cannot understand why Starling do not provide over...

I cannot understand why Starling do not provide overdraft options. Reviewed on: 25th January 2026

Reply from Starling Bank Hi there, thanks for your review. As a fully regulated bank, all of our products, including overdrafts, are subject to eligibility and our own criteria. You can apply for an overdraft by clicking on the 'Menu', then tapping 'Overdraft' and if you're eligible, you'll be able to click 'Get Started' If you have any issues, please feel free to contact our Customer Service team on 020 7930 4450 or via live chat in the 'Help' section of the app. We're open 24/7. Team Starling Response date: 3rd February 2026

Great bank very responsive

Great bank very responsive. Excellent customer service Reviewed on: 25th January 2026

Reply from Starling Bank Hi Morgan, thanks for the lovely review. We really appreciate the support! Team Starling Response date: 3rd February 2026

A fantastic service and bank

A fantastic service. The app is well built and so easy to navigate. The pin reminders and bank details easy to find. Customer service easy to reach and work with right there in app. Best experience ever! Reviewed on: 24th January 2026

Reply from Starling Bank Hi there, This is a lovely review to read, thank you for the feedback. We're so pleased you're finding the app easy to navigate, and that features like PIN reminders and in-app support are working well for you. A mobile banking app that is convenient, hassle-free and reliable is all you need! Thanks again, Team Starling Response date: 24th January 2026

Starling impressed me with its use of technology

Starling impressed me with its use of technology that made signing up easy and the everyday banking has been simple and secure. The only downside is the slow pace of development for easy savings tools and products that are already in market from various third parties. Reviewed on: 24th January 2026

Reply from Starling Bank Hi there, Thanks for sharing such a thoughtful review. We're glad signing up and day-to-day banking have been secure and straightforward. That's what we're all about, and it's fantastic this hit close to home for you. We also appreciate your comments about the saving tools. We're always listening and working to evolve our products, so it's helpful to hear your thoughts. We'll be sure to share it with our products team. Team Starling Response date: 24th January 2026

one of few banks that the on line experience is amaz...

one of few banks that the on line experience is amazing, very little hassle and easy to use Reviewed on: 23rd January 2026

Reply from Starling Bank Hi there, That's lovely to hear! We're really pleased you've found the online experience smooth, hassle-free and easy to use. We'll continue to do great things, and we're glad to have you on board with us. Thanks again, Team Starling Response date: 24th January 2026

Tech savvy favourite

I like the origin story of Starling and it feels like a modern bank vs all the old school Goliath’s. It’s very tech savvy which means the app is super intuitive with regular helpful updates. One of my favourite features is ‘spaces’ where I can set different saving pots. They’re not just saving pots. They suggest clever ways to do it like per transaction saving or monthly. The whole UX has made me more interested in my banking. Reviewed on: 23rd January 2026

Reply from Starling Bank Hi there, We love this! Thanks for taking the time to share your review. It's fantastic to hear you're enjoying the app, regular updates and features like Spaces. Helping customers feel more engaged with their money is exactly what we're aiming for. Team Starling Response date: 24th January 2026

No nonsense

Easy to use app. Good customer service. Good linked kids account Reviewed on: 23rd January 2026

Reply from Starling Bank Hi there, Thanks for the kind words! We're really happy you're finding the app easy to use, our customer service reliable, and the Starling Kite convenient. Just how good banking should be! Thanks again, Team Starling Response date: 24th January 2026

Excellent

I have been with them a few years now and they are always very helpful and keep you updated easy to use app always message you if there is anything you need to know it was easy to swap account to Reviewed on: 23rd January 2026

Reply from Starling Bank Hi there, Thanks for banking with us for so long. We really appreciate your love and support! We'll continue to work hard to provide the best banking experience, and we can’t wait to continue this journey together for many more years. Team Starling Response date: 24th January 2026

rejected for overdraft with real reason as i have a...

rejected for overdraft with real reason as i have a good history and credit score. Reviewed on: 23rd January 2026

Reply from Starling Bank Hi Anthony, We're sorry to hear about your overdraft application. Overdraft decisions are based on a range of factors, and we understand how frustrating this can feel. If you'd like to appeal the decision, please feel free to reach out to us by phone or via the in-app live chat. We'll be happy to take a look again. Team Starling Response date: 24th January 2026

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