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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27451 reviews)

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4.94

Based on 27,451 reviews, last reviewed 29th Apr 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Multi functional user of Starling I’ve used Starling on and off now for several years since the pandemic. This is primarily to manage savings, bill payments and access essential money ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27451)

always quick and easy to use, their technology is ve...

always quick and easy to use, their technology is very efficient and makes it easy to deal on line, especially in light of all the high street banks closing! Reviewed on: 16th April 2026

Reply from Starling Bank Hi Diane, Thanks for taking the time to leave a review. We're all about making banking simple, so it's great to hear you've been finding the app easy to use. Happy banking, Team Starling Response date: 18th April 2026

Easy app, very user friendly, attractive and simple

Easy app, very user friendly, attractive and simple Reviewed on: 16th April 2026

The online banking is so easy to use.

The online banking is so easy to use. Reviewed on: 16th April 2026

Very responsive customer service, quick and easy wit...

Very responsive customer service, quick and easy with no foreign fees when spending abroad! Reviewed on: 16th April 2026

Reply from Starling Bank Hey there, Thanks for the review. We're glad to hear about our team's quick response! Response date: 18th April 2026

Starling were once a very good bank - but no more.

Starling were once a very good bank. Unfortunately they became a bit lax in vetting new customers - their Know Your Customer checks were deficient. As a result they have over-reacted and now are fearful of being caught out again. They over-regulate and over-control what customers are allowed to have and to do. They do this to the extent that payments from a European government agency are delayed in a pretence at money laundering/anti-terrorism checks - for a state paensio. Reviewed on: 16th April 2026

Reply from Starling Bank Hi Tom, Thanks for leaving this review. As a bank, we are required to carry out checks on some payments. We're sorry for any trouble caused by this. To make sure we're improving, we'll pass this on as feedback with the payment review team. Happy banking, Team Starling Response date: 18th April 2026

Easy to use

Starling is a good bank that’s easy to use. Reviewed on: 16th April 2026

Reply from Starling Bank Hey there, Thanks for taking the time to leave us a review. We're glad to hear we are easy to use! Response date: 18th April 2026

Everything is good, except PayPal support

Everything is good, except the bank no longer supports PayPal payments (international) Reviewed on: 14th April 2026

Starling is the best bank in the UK

Starling has been my bank of choice for over 10 years and the attention and care they provide for their clients is second to none! I have 4 different products with Starling and cannot speak highly enough about the ease of banking with them. And in the rare ocassions when I have needed assistance, the online customer assistance has always been both efficient and helpful. As someone who cannot easily go to physical branches or do my admin during 9-5, I appreciate Starling for being available to me 24/7. Reviewed on: 14th April 2026

NO freedom of choice!

I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I've been refused, because Starling policy now states that once you close the account, you can no longer open another one!!! Reviewed on: 31st March 2026

Reply from Starling Bank Hi Raj, we're sorry to hear about your experience. You'd usually need to wait 12 months before you can reapply for an account with us. But we're currently making some changes to our onboarding process, and have temporarily paused applications to returning customers. While we don't have any recent news or a specific timeframe on this yet, we can assure you that we're working hard to make it available again very soon. In the meantime, stay tuned for any announcements on our website and social channels. Thanks for your patience on this, and we look forward to welcoming you soon. Team Starling Response date: 6th April 2026

Excellent budgeting features and intuitive app

Excellent budgeting features and intuitive app interface which helps make people's finances easy to understand at a glance and empowers them to take control of their spending habits. Additionally, the lack of advertising is refreshing. Reviewed on: 30th March 2026

Reply from Starling Bank Hi there, Thanks for taking the time to share such thoughtful feedback. We’re really pleased to hear the budgeting tools and app design are helping you stay on top of your finances. It’s also great to know the overall experience feels clear and free from distractions. Team Starling Response date: 31st March 2026

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