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Starling Bank: Current account reviews

Name: Current account
Rating: 4.87 (27463 reviews)

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4.87

Based on 27,463 reviews, last reviewed 22nd Aug 2026

79% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Starling Bank Account and App I've used Starling now for years as my daily account and for traveling. They make everything so easy and accessible through the App Reviewed on: 22nd August 2026

Latest lowest rating:

1

Avoid Starling Bank they don't let you use your own... Avoid Starling Bank they don't let you use your own money by stopping you transferring it between your own accounts and also returned a £20 direct deb... Read more Reviewed on: 21st August 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27463)

Easy trusted friendly service.

Easy trusted friendly service. Customer focused and clear that my opinions matter. Easy to understand and use app. Reviewed on: 16th April 2026

Reply from Starling Bank Hi Jason, This was a really nice one to read, thanks for sharing! We’re so glad you’re finding the service friendly and easy to use, and that you feel your opinions matter. That’s something we really care about, so it’s great to hear it coming through in your experience. Thanks again for taking the time to leave your feedback. Team Starling Response date: 23rd April 2026

Great for travel.

Great for travel. Excellent exchange rates compared to high street banks.Easy to navigate app. Reviewed on: 16th April 2026

Reply from Starling Bank Hi Peter, Thanks for leaving a review, we're always working to make travel hassle free, so it's great to hear this has been working for you! Happy banking, Team Starling Response date: 18th April 2026

Absolutely pain-free experience with Starling.

Every single thing I've ever wanted to do with Starling, right from beginning the application process has been painless. I can't say that about any other financial institution I've dealt with. The app is easy to use, the functionality is great, the "spaces" are sooo handy and the customer service is fast, efficient and friendly. I've been with them for years and there hasn't been a single instance where I've regretted opening the account. Reviewed on: 16th April 2026

Reply from Starling Bank Hi there, What a fantastic review! this really put a smile on our faces. We’re so glad everything from getting started to using the app day to day has felt smooth and hassle free. It’s especially great to hear Spaces and customer support have made such a difference, that’s exactly what we aim for. Hearing you haven’t had a single regret after all these years means a lot to us. Thanks again for sticking with us and for sharing this. Team Starling Response date: 23rd April 2026

always quick and easy to use, their technology is ve...

always quick and easy to use, their technology is very efficient and makes it easy to deal on line, especially in light of all the high street banks closing! Reviewed on: 16th April 2026

Reply from Starling Bank Hi Diane, Thanks for taking the time to leave a review. We're all about making banking simple, so it's great to hear you've been finding the app easy to use. Happy banking, Team Starling Response date: 18th April 2026

Easy app, very user friendly, attractive and simple

Easy app, very user friendly, attractive and simple Reviewed on: 16th April 2026

The online banking is so easy to use.

The online banking is so easy to use. Reviewed on: 16th April 2026

Very responsive customer service, quick and easy wit...

Very responsive customer service, quick and easy with no foreign fees when spending abroad! Reviewed on: 16th April 2026

Reply from Starling Bank Hey there, Thanks for the review. We're glad to hear about our team's quick response! Response date: 18th April 2026

Starling were once a very good bank - but no more.

Starling were once a very good bank. Unfortunately they became a bit lax in vetting new customers - their Know Your Customer checks were deficient. As a result they have over-reacted and now are fearful of being caught out again. They over-regulate and over-control what customers are allowed to have and to do. They do this to the extent that payments from a European government agency are delayed in a pretence at money laundering/anti-terrorism checks - for a state paensio. Reviewed on: 16th April 2026

Reply from Starling Bank Hi Tom, Thanks for leaving this review. As a bank, we are required to carry out checks on some payments. We're sorry for any trouble caused by this. To make sure we're improving, we'll pass this on as feedback with the payment review team. Happy banking, Team Starling Response date: 18th April 2026

Easy to use

Starling is a good bank that’s easy to use. Reviewed on: 16th April 2026

Reply from Starling Bank Hey there, Thanks for taking the time to leave us a review. We're glad to hear we are easy to use! Response date: 18th April 2026

Everything is good, except PayPal support

Everything is good, except the bank no longer supports PayPal payments (international) Reviewed on: 14th April 2026

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