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Starling Bank: Current account reviews

Name: Current account
Rating: 4.87 (27453 reviews)

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4.87

Based on 27,453 reviews, last reviewed 8th May 2026

66% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic bank Excellent online app, as soon as you withdraw cash from ATM or use debit card, you get a notification straight away letting you know its left your acc... Read more Reviewed on: 8th May 2026

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27453)

At the age of 81 it’s nice to feel secure that my ba...

At the age of 81 it’s nice to feel secure that my bank is taking care of my money also keeping me informed of new products Reviewed on: 24th March 2026

Reply from Starling Bank Hi Brian, thanks for the review. We're thrilled to hear you feel secure with Starling. We've got your back covered! Team Starling Response date: 31st March 2026

I’ve been using Starling Bank for a while now, and o...

I’ve been using Starling Bank for a while now, and overall, I’ve had a really positive experience. The app is intuitive and easy to navigate, making everyday banking straightforward and stress-free. I especially appreciate the instant spending notifications and the ability to categorise expenses, which helps me stay on top of my finances. Customer service has also been reliable whenever I’ve needed support, with quick responses and helpful advice. Features like fee-free spending abroad and budgeting tools add real value compared to traditional banks. If I had to point out a downside, it would be that some more advanced services (like certain types of loans or in-branch support) aren’t available, but that’s expected from a fully digital bank. Overall, I’d definitely recommend Starling Bank to anyone looking for a modern, user-friendly banking experience. Reviewed on: 24th March 2026

Reply from Starling Bank Hi Ramy, Thanks for the 5-star review! It's lovely to hear you find the app easy to use and have been making the most of the features we offer. We're thrilled that the app is helping you stay on top of your finances. We really appreciate the recommendation and the support. Team Starling Response date: 31st March 2026

Good and satisfactory.

Good and satisfactory. Prompt and excellent services and product Reviewed on: 22nd March 2026

Reply from Starling Bank Hi Moradeyo, thanks for the review! We really appreciate the support. Team Starling Response date: 31st March 2026

Down the drain

Starling used to be good but over the years they just increasingly worse. They are actively unhelpful, showcased by the most recent treatment of customers, where Starling refused to process chargebacks, causing customers to launch complaints via the Financial Ombudsam - instead of offering simple help that most other banks done successfully. We all cannot wait for the complaint to close so we can leave. Reviewed on: 22nd March 2026

Reply from Starling Bank Hi there, we're sorry to hear about your experiance. We investigate all disputes thoroughly and in line with Mastercard rules to reach a favourable outcome for our customers. If not, we'll explain our findings and offer further guidance. While we’re unable to comment on an ongoing case with the Financial Ombudsman, please know that your concerns have been noted. Again, we're sorry for the frustration and inconvenience caused. Team Starling Response date: 31st March 2026

Starling are accessible, responsive and demonstrate...

Starling are accessible, responsive and demonstrate excellent modern banking Reviewed on: 21st March 2026

Reply from Starling Bank Hi Alice, thanks for the 5-star review! We're all about making banking convenient and hassle-free, so it sounds like we're hitting the mark! Team Starling Response date: 31st March 2026

Have been using Starling for a number of years, real...

Have been using Starling for a number of years, really easy to use app, great for budgeting and organising your finances with spaces. Haven't used the round-up feature but think it's great that it's there. Comms are good, relevant and interesting emails and info given. Reviewed on: 18th March 2026

Reply from Starling Bank Hi there, thanks for the lovely review. We're thrilled to hear you've been part of the Starling flock for so long and you're loving the app. We'll keep up the good work! Team Starling Response date: 31st March 2026

Great digital bank, best current account app, friend...

Great digital bank, best current account app, friendly quick customer services. Good product offerings. Not 100% on the new branding though Reviewed on: 14th March 2026

Reply from Starling Bank Hi there, thanks for the review. We're thrilled to hear you're loving the app and have had a great experience with our customer service team. We're sorry you're not a fan of our new branding. We appreciate that it is a big change, but we won’t lose the Starling experience that our customers know and love. We’ll never sacrifice customer experience or product quality – and we’ll continue to operate in the same way. Team Starling Response date: 17th March 2026

High Flying Starling

Excellent app which covers all banking needs whilst remaining simple to operate Reviewed on: 12th March 2026

Reply from Starling Bank Hi there, thanks for the 5-star review. We're thrilled you're loving the app and find it easy to use. Who wants a confusing banking app? We'll keep up the good work. Team Starling Response date: 14th March 2026

Love Starling and how simple it is

Love Starling and how simple it is Reviewed on: 3rd March 2026

Reply from Starling Bank Hi Joao, thanks for the 5-star review. We're thrilled to hear you're loving the app! We'll keep up the good work, Team Starling Response date: 6th March 2026

I've never had such a good experience with a mobile...

I've never had such a good experience with a mobile app before. I've been using Starling for about 3 years now and the app works seamlessly and you can do everything you need to through; which is probably why their customer service team respond so quickly when you start a chat. The gold standard for banking. Reviewed on: 20th February 2026

Reply from Starling Bank Hi there, Wow, “the gold standard” has absolutely made our day! We’re so pleased the app’s been working seamlessly for you over the past three years. Making things simple to manage in-app (and being quick to respond when you need us) is exactly what we aim for, so this is brilliant to read. Thanks for such a lovely review. Team Starling Response date: 22nd February 2026

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