Write a review

Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27279 reviews)

View other Starling Bank products | Find out more about this product

4.94

Based on 27,279 reviews, last reviewed 19th Jan 2025

44% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best UK bank by far After switching from my brick and mortar bank to Starling a couple years ago I don't even know how I was surviving before. Far better than any of the ... Read more Reviewed on: 19th January 2025

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025

Read all reviews See your review

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27279)

Review of the Starling Bank, Current Account:

Once great now terrible

I was really pleased with starting bank but since they will remove interest payments from their current account next year it's now no different from any other bank account. The spaces were super helpful but now you won't earn interest they might be helpful for in month spending but not saving. You can have a single easy saver but you'd need to lump savings together. As I understand it, the kite account also won't earn interest so again less attractive for a kids account as one of the key lessons or to encourage them to save and earn interest. The app is fine - some bits I don't get on with eg not having a running balance summary (it's just the transactions and a current balance) but it was liveable. With the changes it's made a great bank account option now defunct. Reviewed on: 22nd December 2024

Reply from Starling Bank We’re sorry if the changes to the interest rate have affected you, and we understand it must be frustrating. We can’t comment on other banks, only our own products and services. We offer award winning accounts, with 24/7 UK-based customer service, and industry leading app security. We're always working hard to improve our customer experience. So we've shared your feedback about the running balance with our team. We hope you decide to stay with us. Team Starling Response date: 29th December 2024

Really easy to use app-based bank account.

Really easy to use app-based bank account. Customer service is quick and simple to connect with. Great bank! Reviewed on: 14th April 2024

Proactive banking always puts the customer first exc...

Proactive banking always puts the customer first excellent service and communication Reviewed on: 14th April 2024

Superb Banking

Superb accessibility and Customer Services when required Reviewed on: 14th April 2024

Reply from Starling Bank Hi there, Thanks for sharing your review. We're pleased to hear you're enjoying our services and feel supported by our team. If there's anything else we can do to help us improve your star rating, please don't hesitate to reach out to us at 020 7930 4450 or via the in-app live chat - we're around 24/7. Thanks again, Team Starling Response date: 15th April 2024

Everything is easy and lovely jubbly

Everything is easy and lovely jubbly Reviewed on: 14th April 2024

It's so easy to do.

It's so easy to do. I'm verry happy i jave chose Starling Bank. Reviewed on: 14th April 2024

Nothing spectacular - just how a bank should be.

Makes it very easy to budget, categories spending. You get a message of money due to be paid before it's paid. There is no charge for foreign currency transactions. It works in situations abroad where other cards can have problems like topping up a Paris travel card or for ticketless travel on Dutchtrains. It provides virtual cards, I have a card for online or overseas transactions that I only top up for known spending so if anything goes wrong the the card can be easily cancelled and only small sums could be withdrawn. Both a problem and a blessing is that credit cards are not available, you have to be able to cover your spending from your current account. Reviewed on: 14th April 2024

Never had any issues with Starling Bank.

Never had any issues with Starling Bank. Customer service is brilliant and very knowledgeable in what they do. Definitely recommend to everyone. Reviewed on: 14th April 2024

Starling is simply the best...

As an ex-banker with over 30 years experience, I can say that this is by far and away the best current account service I've ever seen. This is made even better because we can transfer £ & € in seconds by using the parallel accounts capability. Its an excellent service, so simple to use, with all the information you need at the touch of a button Reviewed on: 14th April 2024

It’s different and better

My previous dis-connected experience with 3 other well known banks took my towards Starling. Although, my account is small, I’ve felt I’ve had information available to me at a finger tip, support when some problems arises, and most important I now don’t have to hurdle many obstacles to speak to someone. Reviewed on: 14th April 2024

Never had a problem

Never had a problem - anything I have wanted to do banking wise is available within a few clicks Reviewed on: 14th April 2024

Do you have a different Starling Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

ufirstgold Account
from Ulster Bank 4.27 from 5 reviews
Black Current Account
from RBS 3.03 from 17 reviews
Current account
from Unizest 3.29 from 2 reviews

There's still more to see!

Starling Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub