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Starling Bank: Current Account reviews

4.94
Based on 27,279 reviews, last reviewed 19th Jan 2025
40% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best UK bank by far After switching from my brick and mortar bank to Starling a couple years ago I don't even know how I was surviving before. Far better than any of the ... Read more Reviewed on: 19th January 2025
George S's avatar
George S

Latest lowest rating:

1

Poor customer service Closed my account for no apparent reason Reviewed on: 13th January 2025
B F's avatar
B F

About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27279)

Review of the Starling Bank, Current Account:

Easy and simple set up.

5
All of the services of a high st bank with so much more flexibility and ease. All set up, simply, from my sofa. Reviewed on: 18th January 2022

The app is so easy to use and the information breakd...

5
The app is so easy to use and the information breakdown it gives you on your spending is great. It’s very easy to use, quick and responsive. A highlight for me is not being charged for using my card abroad as we travel a lot. Getting interest on my account each month is a real bonus too! Reviewed on: 14th April 2024

Really easy to use app-based bank account.

5
Really easy to use app-based bank account. Customer service is quick and simple to connect with. Great bank! Reviewed on: 14th April 2024

Proactive banking always puts the customer first exc...

5
Proactive banking always puts the customer first excellent service and communication Reviewed on: 14th April 2024

Superb Banking

1
Superb accessibility and Customer Services when required Reviewed on: 14th April 2024
Reply from Starling Bank Hi there, Thanks for sharing your review. We're pleased to hear you're enjoying our services and feel supported by our team. If there's anything else we can do to help us improve your star rating, please don't hesitate to reach out to us at 020 7930 4450 or via the in-app live chat - we're around 24/7. Thanks again, Team Starling Response date: 15th April 2024
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Starling Bank

Everything is easy and lovely jubbly

5
Everything is easy and lovely jubbly Reviewed on: 14th April 2024

It's so easy to do.

5
It's so easy to do. I'm verry happy i jave chose Starling Bank. Reviewed on: 14th April 2024

Nothing spectacular - just how a bank should be.

5
Makes it very easy to budget, categories spending. You get a message of money due to be paid before it's paid. There is no charge for foreign currency transactions. It works in situations abroad where other cards can have problems like topping up a Paris travel card or for ticketless travel on Dutchtrains. It provides virtual cards, I have a card for online or overseas transactions that I only top up for known spending so if anything goes wrong the the card can be easily cancelled and only small sums could be withdrawn. Both a problem and a blessing is that credit cards are not available, you have to be able to cover your spending from your current account. Reviewed on: 14th April 2024

Never had any issues with Starling Bank.

5
Never had any issues with Starling Bank. Customer service is brilliant and very knowledgeable in what they do. Definitely recommend to everyone. Reviewed on: 14th April 2024

Starling is simply the best...

5
As an ex-banker with over 30 years experience, I can say that this is by far and away the best current account service I've ever seen. This is made even better because we can transfer £ & € in seconds by using the parallel accounts capability. Its an excellent service, so simple to use, with all the information you need at the touch of a button Reviewed on: 14th April 2024

It’s different and better

5
My previous dis-connected experience with 3 other well known banks took my towards Starling. Although, my account is small, I’ve felt I’ve had information available to me at a finger tip, support when some problems arises, and most important I now don’t have to hurdle many obstacles to speak to someone. Reviewed on: 14th April 2024

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