Write a review

SumUp: Card Reader reviews

Name: Card Reader
Rating: 4.5 (96 reviews)

View other SumUp products

4.38

Based on 96 reviews, last reviewed 8th Feb 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

4 star

3 star

2 star

13%

Latest highest rating:

5

Great service cheap rates Very happy with the service, very effective as long as you have a good internet network. Quick transfer from card reader to bank account, no delays ov... Read more Reviewed on: 8th February 2023

Latest lowest rating:

1

Treated like a criminal 2 weeks asking me for my online presence when I told them I don't have a website and then to be told for security reasons they terminated my profile, ... Read more Reviewed on: 19th December 2022

Read all reviews See your review

About this product

SumUp Card Reader reviews (96)

Review of the SumUp, Card Reader:

Do not use they have had my money on hold for over 3 weeks an still no answer

Had a £8000 payment in to my account on the card machine 3weeks later still not cleared carnt get it out of there account Lost count how many times Iv phoned them do not use Reviewed on: 8th June 2022

Great service cheap rates

Very happy with the service, very effective as long as you have a good internet network. Quick transfer from card reader to bank account, no delays overall very effective. Happy with the fact I can also have an online E-commerce store(website) which is amazing! I can also send out invoices to my customers which again is just great as it helps the business appear just a little bit more organised and professional. Reviewed on: 8th February 2023

Treated like a criminal

2 weeks asking me for my online presence when I told them I don't have a website and then to be told for security reasons they terminated my profile, just like that. Reviewed on: 19th December 2022

Pos lite table

What a joke 2 weeks still waiting for my pos lite to come that I payed £178.80 for. They advised it saying if you order from the 24th you will get it in 2-3 days I keep ringing and emailing them and all they say is your order is a high priority still nothing has came they think by offering me £15 fee free I keep my mouth shut it is becoming a joke if it’s not with me by next week I will be contacting training standards as they have taken my money and not sending my order in the time frame they have said I would receive it and another reason they are blaming is that they have a high demand for the pos lite tablet. And my order has been push back Reviewed on: 3rd November 2022

Terrible customer service

Terrible customer service, not very helpful. Would not recommend this company to anyone. Nothing but trouble and shocking service. Not helpful at all. Reviewed on: 25th October 2022

SCAM company and misleading

Customer service are a joke. Do not respond to emails. Give false and misleading information and hold on to your funds. Avoid at all costs Reviewed on: 29th August 2022

Report them to the FCA immediately

Report them to the FCA immediately if you have been waiting for weeks without a response of why they are holding your money without an update and follow up. Make a YouTube video as well to warn others to stay away as they don’t have much YouTube reviews. Reviewed on: 29th July 2022

DO NOT USE I REPEAT DO NOT USE

Opened my account and was all fine then a business loan of £500 was sent and account blocked for fraud. 8 phone calls and 3 emails later still nothing sorted and still waiting always been told we can make it high priorty totally unreliable Reviewed on: 14th June 2022

Fab

Most simple easy no strings attached Reviewed on: 18th February 2022

services

excellent service definitely would request to a friend to open i account Reviewed on: 4th February 2022

Revolutionised football match days!

This little gem allows us to offer cashless entry into our football matches and catering service! Superb! Reviewed on: 6th April 2021

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub