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SumUp: Card Reader reviews

3.97
Based on 99 reviews, last reviewed 7th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
4 star
See only 4 star reviews
0%
3 star
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
14%

Latest highest rating:

5

simply works a nice simple easy to use app allowing anyone to accept card payments Reviewed on: 8th April 2025
BB's avatar
BB

Latest lowest rating:

1

Been waiting a month for a returned Been waiting a month for a returned… Been waiting a month for a returned card reader to be refunded. Complete and utter unprofessional company. Go to ... Read more Reviewed on: 7th August 2025
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sam s

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Review SumUp: Card Reader now

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SumUp Card Reader reviews (99)

Do not use they have had my money on hold for over 3 weeks an still no answer

1
Had a £8000 payment in to my account on the card machine 3weeks later still not cleared carnt get it out of there account Lost count how many times Iv phoned them do not use Reviewed on: 8th June 2022

Fab

5
Most simple easy no strings attached Reviewed on: 18th February 2022

services

5
excellent service definitely would request to a friend to open i account Reviewed on: 4th February 2022

Revolutionised football match days!

5
This little gem allows us to offer cashless entry into our football matches and catering service! Superb! Reviewed on: 6th April 2021

Joke of a company

1
Froze my account for two days and said if I need the money they would refund my customers and I can ask them for a cheque or cash! How would you feel if you was refunded your payment then I call and ask for the cash up front, this is a Mickey mouse company and should be shut down not give any award. Reviewed on: 30th March 2021

The best

5
They're literally a life and money saving! Reviewed on: 29th March 2021

Amazingly simple to use - it just works!

5
The SumUp terminal and banking system is. so straightforward to use, allowing merchants to focus on what they do best. Reviewed on: 23rd March 2021

Efficient, fantastic customer Service

5
Wonderful company, brilliant customer service and free WebShop which has given my business stability during the Pandemic. 5* all round Reviewed on: 22nd March 2021

Muy buena opcion

5
Transmite confianza a los usuarios. Reviewed on: 22nd March 2021

Best method to pay

5
I was in a shop there were many people for paying. They had only one pos near the cash desk so I figured that I had to waste much time for paying, but suddenly a shop assistant get out from the desk and going between the costumers she taking the payments from everyone around with a sumup pos mobile... It was great, simply and fast Reviewed on: 20th March 2021

Review SumUp: Card Reader now

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