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SumUp: Card Reader reviews

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3.97
Based on 99 reviews, last reviewed 7th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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4 star
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14%

Latest highest rating:

5

simply works a nice simple easy to use app allowing anyone to accept card payments Reviewed on: 8th April 2025
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BB

Latest lowest rating:

1

Been waiting a month for a returned Been waiting a month for a returned… Been waiting a month for a returned card reader to be refunded. Complete and utter unprofessional company. Go to ... Read more Reviewed on: 7th August 2025
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sam s
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SumUp Card Reader reviews (99)

The Best Online Firm

5
To me they are the best for my business very easy to work on and super fast with everything they do wow amazing thank you very much SumUp Reviewed on: 18th March 2021
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Snack Shack UK

Innovative and excellent

5
I have used Sum Up for a few years now. I have no idea what I would do without them now - from their natty card machines to online payment and invoicing - they really do provide a complete solution for payments. They innovated and expanded their provision to make online payments so simple when it was needed last in 2020. I really do think they are great. Reviewed on: 4th March 2021
Vicky Richings's avatar
Vicky Richings

A better way to get paid

5
The minimalist and elegant design and first impression 100% matches the usability. It's super easy to set up and use. Reviewed on: 17th February 2021
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Felix

Looks professional but easy to use

5
When you are a sole trader is the beauty services industry then looking professional to your clients is important, and giving them the option to pay by debit or credit cards is a must these days - clients expect it! Using SumUp makes the whole process easy, and the SumUp Air looks professional but also attractive on your counter. I would highly recommend them as payments made by clients come into your bank account so swiftly. I would highly recommend SumUp Air and all their other hardware to any new business owner. Reviewed on: 11th February 2021
Shirley-Louise Daniels's avatar
Shirley-Louise Daniels

quick and reliable

5
Quick, easy and payment is made keeping social distance and contact. Reviewed on: 5th February 2021
Michelle Clarke's avatar
Michelle Clarke

Userfriendly, fast and accessible

5
Working with them is amazing, not only is the product great, not expensive and very user-friendly. Also customer service is fast and very accessible. Reviewed on: 5th February 2021
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Vanes

I do not want a bank

1
Changes to t&cs which now allow them to automatically create me a bank account where they will also send my money to and not to my bank! No thanks! Reviewed on: 2nd February 2021
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Hibbsy

SumUp is the best

5
Amazing company, lovely people. Thanks Reviewed on: 25th January 2021
Radu's avatar
Radu

Super easy to use!

5
Most intuitive, easy, thinks for you and your needs kind of tool! Reviewed on: 25th January 2021
SalmaC's avatar
SalmaC

Best mPOS provider in Europe!

5
SumUp is a very reliable mPOS provider that offers transparent fees and conditions as opposed to many banks offering the same service. They have multi-lingual customer support and easy setup of a business account. I would recommend SumUp to any small to medium business looking for a payment solution for their shop. Reviewed on: 25th January 2021
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Mili

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