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SumUp: Card Reader reviews

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4.40
Based on 97 reviews, last reviewed 8th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
4 star
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0%
3 star
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0%
2 star
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0%
See only 1 star reviews
12%

Latest highest rating:

5

simply works a nice simple easy to use app allowing anyone to accept card payments Reviewed on: 8th April 2025
BB's avatar
BB

Latest lowest rating:

1

Treated like a criminal 2 weeks asking me for my online presence when I told them I don't have a website and then to be told for security reasons they terminated my profile, ... Read more Reviewed on: 19th December 2022
sergio pereira's avatar
sergio pereira
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Review SumUp: Card Reader now

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SumUp Card Reader reviews (97)

simply works

5
a nice simple easy to use app allowing anyone to accept card payments Reviewed on: 8th April 2025
BB's avatar
BB

Great service cheap rates

5
Very happy with the service, very effective as long as you have a good internet network. Quick transfer from card reader to bank account, no delays overall very effective. Happy with the fact I can also have an online E-commerce store(website) which is amazing! I can also send out invoices to my customers which again is just great as it helps the business appear just a little bit more organised and professional. Reviewed on: 8th February 2023
Laclasselondon's avatar
Laclasselondon

Treated like a criminal

1
2 weeks asking me for my online presence when I told them I don't have a website and then to be told for security reasons they terminated my profile, just like that. Reviewed on: 19th December 2022
sergio pereira's avatar
sergio pereira

Pos lite table

1
What a joke 2 weeks still waiting for my pos lite to come that I payed £178.80 for. They advised it saying if you order from the 24th you will get it in 2-3 days I keep ringing and emailing them and all they say is your order is a high priority still nothing has came they think by offering me £15 fee free I keep my mouth shut it is becoming a joke if it’s not with me by next week I will be contacting training standards as they have taken my money and not sending my order in the time frame they have said I would receive it and another reason they are blaming is that they have a high demand for the pos lite tablet. And my order has been push back Reviewed on: 3rd November 2022
Savannahs Hair's avatar
Savannahs Hair

Terrible customer service

1
Terrible customer service, not very helpful. Would not recommend this company to anyone. Nothing but trouble and shocking service. Not helpful at all. Reviewed on: 25th October 2022
Charlotte Zerk's avatar
Charlotte Zerk

SCAM company and misleading

1
Customer service are a joke. Do not respond to emails. Give false and misleading information and hold on to your funds. Avoid at all costs Reviewed on: 29th August 2022
Ryan Forbes's avatar
Ryan Forbes

Report them to the FCA immediately

1
Report them to the FCA immediately if you have been waiting for weeks without a response of why they are holding your money without an update and follow up. Make a YouTube video as well to warn others to stay away as they don’t have much YouTube reviews. Reviewed on: 29th July 2022
Angel Wing's avatar
Angel Wing

DO NOT USE I REPEAT DO NOT USE

1
Opened my account and was all fine then a business loan of £500 was sent and account blocked for fraud. 8 phone calls and 3 emails later still nothing sorted and still waiting always been told we can make it high priorty totally unreliable Reviewed on: 14th June 2022
ANON ANON's avatar
ANON ANON

Do not use they have had my money on hold for over 3 weeks an still no answer

1
Had a £8000 payment in to my account on the card machine 3weeks later still not cleared carnt get it out of there account Lost count how many times Iv phoned them do not use Reviewed on: 8th June 2022
Martin Hodkinson's avatar
Martin Hodkinson

Fab

5
Most simple easy no strings attached Reviewed on: 18th February 2022
Mountford&Co ltd 's avatar
Mountford&Co ltd

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