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Sundays Insurance: Cycle Insurance reviews

4.85
Based on 735 reviews, last reviewed 29th Nov 2024
95% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

Simple and quick to open a policy. Very straightforward to setup an account and policy. Reviewed on: 29th November 2024
Mike S's avatar
Mike S

Latest lowest rating:

1

Unfavourable Terms The terms and conditions are such that the actual insurance was unviable/would never be able to claim. Reviewed on: 17th October 2024
Richard M's avatar
Richard M

About this product

Looking for a specialist cycle insurance provider to suit your needs and bike? Read our Sundays Insurance reviews to help you choose your next insurer. Our community of passionate cyclists shares their Sundays Insurance reviews in order to help others, so if you've had an experience with this company, please write a quick review!

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Sundays Insurance Cycle Insurance reviews (735)

Excellent Service

5
After receiving a free month's insurance when purchasing a new bike, taking out a plan was quick, easy, with an excellent deal. The cover is great and very reasonable, and the service was exemplary. Reviewed on: 22nd September 2023

Good cover at a good price

4
Had policy last year and renewed again. Renewal was a little tricky as it wouldn't let me put in my bike age (same bike as last year) as it was over 5 years old (last year it was 7 years old). Filled in the nearest year and completed renewal. Emailed Sunday's and explained. Quick response from them and all sorted. Good company to deal with. Reviewed on: 22nd September 2023

Good Value and Easy

5
Great time and easy to get started, good value and great to have discount from british triathlon. Reviewed on: 21st September 2023

Did my quote and price very quickly

5
Was impressed with the clarity of the telephone call etc. I would recommend Sundays too my lyrca warrior friends. Reviewed on: 21st September 2023

Brilliant personalised service

5
This is the first time I’ve ever had a bicycle worth insuring. So I contacted Sundays and I couldn’t be more impressed. Together we ensured that the cover met my needs but also that the the security measures I had at home and work met Sundays requirements. This was done via pictures sent through email and a couple of phone calls and it was all set up. Christian is who initially spoke with me on the phone and he stated I could ask for him by name when calling in again which I did. This meant I only dealt with him as he was already dealing with my case which made things very straight forward so I thank him for that. There was no hard sell, it was just professional, polite and personable. In all I’m very impressed with Sunday’s so thank you very much. Reviewed on: 21st September 2023

Great Customer Service

5
I haven’t made a claim yet but I have spoken to one of the team who was very patient with me and my bike queries and needs. Reviewed on: 21st September 2023

Dillon was super helpful, attentive and answered all my questions

5
This is insurance with a friendly personal touch. A lovely guy named Dillon called me and guided me through the few questions I had about serial number, which address to use (I have two), bike model number and it made the process seamless and fast. I think within 5 or 6 minutes the whole process was completed and I now have full insurance on my expensive e-bike and also personal cover for myself. I was happy with the insurance price and the ability to pay monthly. I loved the fact that Dillon was available quickly and that there was no pushiness on his part. One thing I hate is pushy salesman and Dillon and Sundays insurance are definitely not that! Yes I will definitely recommend Sundays insurance to anyone and particularly my similarly old over 60's friends who need bike insurance lol. Reviewed on: 21st September 2023

Very helpful and informative

5
I have been changing policy from one bike to another after selling my previous bike. The help and assistance I received was both helpful and exceptional. My new policy was sorted with ease and with the pleasant manner I was spoken to was very reassuring. Reviewed on: 21st September 2023

Fast and fair

5
Very responsive, handled claim for a broken device very well. Reviewed on: 21st September 2023

Great customer service

5
Tameaka was of great assistance at setting up my insurance for two different bikes. Also, when comparing with other insurance companies, Sundays’ rates are very good value for money. I recommend them highly. Reviewed on: 21st September 2023

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