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Swinton Insurance: Bike Insurance reviews

Name: Bike Insurance
Rating: 2.09 (11 reviews)

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2.23

Based on 11 reviews, last reviewed 4th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

18%

2 star

64%

Latest highest rating:

5

Multi Bike Policy I recently acquired a second bike mid term and adding this to my policy was really easy given the hassle I’ve experienced elsewhere. The cost was less... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

Swinton bikes what a joke ! Swinton bikes what a joke ! I have a multi bike policy and removed a 1200cc bike and a 1000cc bike then asked to put on a 125cc just a laugh bike real... Read more Reviewed on: 18th June 2024

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About this product

Swinton motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Swinton motorbike insurance reviews to find out what being with Swinton is like, for example, what is the claim's process like? YOUR reviews can help other motorcyclists to find this out...so write your review today! Together, we can make financial services work better for everyone.

Swinton Insurance Bike Insurance reviews (11)

Review of the Swinton Insurance, Bike Insurance:

Multi Bike Policy

I recently acquired a second bike mid term and adding this to my policy was really easy given the hassle I’ve experienced elsewhere. The cost was less than I had expected and the whole process took just a few minutes and not half a day as is the norm! Very pleased with the outcome. Reviewed on: 4th September 2024

Swinton bikes what a joke !

Swinton bikes what a joke ! I have a multi bike policy and removed a 1200cc bike and a 1000cc bike then asked to put on a 125cc just a laugh bike really zip into town etc sorry sir you multi bike policy wont allow that bike. a 125 ? are you joking having already had to change insurance in January as the then multi bike policy wouldn't allow a 17 plate bike bearing in mind the 125 is a 23 plate. ok quote me for the 125 then 56 years old 40 years experience full no claims on the multi bike policy . wait for it ......over £500 ? I insure a 23 plate 1000cc sports bike for less ! Swinton you have lost the plot and a return customer. Needless to say the 125 is now insured with another company. Reviewed on: 18th June 2024

Shows how useless Trustpilot is

All the fake reviews and awful names on Trustpilot. It's all paid for reviews, yes they exist. This company has been bad for over a decade. Zero help, horrible employees and useless when they're actually needed too. It's worth paying a little more money to anyone else purely to not have to deal with Swinton. Reviewed on: 1st September 2023

Garbage

Wasted 30 mins of my life that I will never get back. Overseas "customer service" is a joke. The phone "verification " meaningless as all the questions are asked again, so whats the point.....Deliberatly kept on hold despite being told...I have your policy...then asked, have you made changes...WELL youve just read my policy you said.....I have never come across a worse company re insurance Reviewed on: 6th June 2023

Appalling servive

Following an accident my motorbike was sent by yourselves for repair/assessment and was subsequently written of by 4th dimension, my policy details are attached along with the the BER notification from your repairers. I have be waiting over 4 weeks for a refund payment but have not received it and have had no update regarding my case. I have contacted Swinton claims and Ageas (who I believe are the underwriters and are supposedly dealing with my claim) no one is responding to my calls or emails and no one is taking any responsibility for dealing with my requests for an update. Being without my only method of transport is having a detrimental effect on my life and is impairing my ability to work. The lack of communication from yourselves is absolutely disgraceful 'customer service'. I took out my insurance policy with yourselves believing you to be a reputable company but your actions with my claim has led me to feel you are money grabbing, dishonest and unreliable. I will be making sure none of my family and friends ever insure anything through yourselves. I require an answer regarding date, amount and method of the write off payment by 2pm on Wednesday 18th January or I will be seeking legal advice. Reviewed on: 17th January 2023

Thieving and untrustworthy

Useless company to deal with, they tried to I say that I had made a claim when I hadn't. And doubled my already over expensive policy. Reviewed on: 5th November 2022

They want me to pay them

Just had to sell my motorbike due to ill health. Phoned Swinton to cancel the policy and they want me to pay the £40. I've had motor insurance for over 30 years and never had to pay the insurance broker to cancel a policy. What a rip off. Shop elsewhere. Reviewed on: 14th January 2022

Good value

Have used them a few times for my bike insurance, Always amongst the cheapest Reviewed on: 14th September 2021

Theives and scammers

Cancelled my policy 9 months in and because I brought online they charged me an extra £40 for cancellation charges. Which was half my original policy. Refused to continue the policy because I had sold my bike. And no waving of cancellation fee because I took the policy out online. Will never use swinton again. Reviewed on: 29th May 2021

Fuss Free Renewal

Comparable prices and no huge hike at renewal. The whole process was so simple with polite customer service staff Reviewed on: 15th September 2019

Bad response when sending emails.

It took them an age to accept my No Claims Bonus, even though I sent it several times by email, I also telephoned them and was assured everything would be sorted. Finally, I posted it to them three weeks after inception date which was 1/8/22017. They still have not confirmed receipt of same. Reviewed on: 26th August 2017

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