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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (999 reviews)

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4.98

Based on 999 reviews, last reviewed 21st Feb 2025

44700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Excellent experience from start to finish. Excellent experience from start to finish….we dealt with Hayley Jaji and Jessica Eley who were very friendly when we spoke to them and my partner & I ... Read more Reviewed on: 21st February 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (999)

Review of the Tembo, Mortgage Broker:

Fabulous customer service

Amazing team who respond so fast to any queries. Reviewed on: 21st January 2025

Brilliant service from start to finish

Having bought many houses without a broker I was concerned the fees were high for something you 'don't need'. However - Tembo (Jess, Matt & Callum) were the best (only good) part of my daughters first house purchase experience. The process was quick and simple, and we changed the rate several times during the conveyancing as the rates improved. Thank you so much to the team - very much worth their fee. Reviewed on: 4th February 2025

Great hassle free process and very helpful and resou...

Great hassle free process and very helpful and resourceful team Reviewed on: 4th February 2025

Highly recommend!

Fantastic service from Tembo when renewing our mortgage, Rob and Jess made a would could be stressful situation very easy with clear communication at all times! Highly recommend to anyone. Reviewed on: 4th February 2025

An amazingly easy and wonderful experience

Paul Herbert and Jessica Eley handled my case and they were both so lovely and went out of their way to find me a mortgage to meet my difficult needs. They were so friendly and easy to chat with, I really felt they were genuine and cared. Very honest and checked in with me even when their bit was done. Highly recommend Tembo which made this the easiest part of the moving process and Paul and Jess in particular for making me feel they had my back and my best interest. Thank you! Reviewed on: 3rd February 2025

10/10 experience!

I came across Tembo only through an online search and I struck gold! My initial contact was Luke Bustin , the broker, who was totally efficient, reliable, knowledgeable and competent; Luke ensured that I provided him with absolutely all I needed to to submit a successful mortgage application to an appropriate lender. Phone calls and emails were answered promptly and there was a calm and unobtrusive authority over the process that rightly inspired my complete trust in his professional ethic. Luke then oversaw the process with colleague, Elly Bradshaw who again, impressed me with her efficient, competent and friendly approach. Nothing was too much trouble for either of them. I've since recommended Tembo (and these contacts) by word of mouth and am more than happy to do so formally on this forum. An excellent service and if your experience is like mine, you too will be extremely happy! Reviewed on: 3rd February 2025

I had fantastic service from the word 'GO'.

I had fantastic service from the word 'GO'. I would highly recommend Tembo. Reviewed on: 3rd February 2025

Great service

Both Matt and Jess were extremely knowledgeable and fast Reviewed on: 3rd February 2025

Tembo was amazing!!

Tembo was amazing for myself and my partner, not only professionally but personally also. Reviewed on: 3rd February 2025

communication I like the best.

It was the communication I like the best. Efficient and helpful. As far as the mortgage is concerned, it was pretty painless. Reviewed on: 3rd February 2025

Friendly, professional and easy to reach

Tembo helped my husband and I realise our dream of home ownership. They helped us navigate the extra paperwork needed as a result of our both being self employed, and gave us a realistic idea of what we could afford. When it came time to apply for a mortgage, they picked right up where they left us, talking us through every step in the process, and even sorting out insurance for us. They were friendly and professional, and easy to reach by phone and email. Reviewed on: 3rd February 2025

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