Write a review

Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (933 reviews)

View other Tembo products

4.98

Based on 933 reviews, last reviewed 11th Feb 2025

38400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Great Service Excellent communication, great service, attention to details and overall, a wonderful experience with the Tembo team especially working with Rob and J... Read more Reviewed on: 11th February 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews See your review

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (933)

Review of the Tembo, Mortgage Broker:

Would 10/10 recommend to a friend!

From the moment I met Ruth I knew I would be in safe hands! As someone who knew nothing about mortgages or buying a property, the whole ordeal seemed very daunting however when I met Ruth at the Tembo stand at the London Home Show, she instantly put my mind at ease, answered all my silly questions and broke everything down for me so I could understand exactly what was going on. She responded to my e-mails promptly and never made me feel like I was asking for too much of her time when I asked for last minute calls or advice. I honestly could not have asked for a better mortgage adviser in Ruth. She was a beacon of knowledge, support and laughter throughout the whole thing and made the start of my house buying journey as stress free as possible. I have already recommended Tembo to all my NHS friends as Ruth and the team took such wonderful care of me. Reviewed on: 7th May 2024

Excellent customer service

Paul Herbert and Jessica Eley managed my case and I couldn’t be more satisfied with the service they provided me with. They made what was quite an anxious time all the more easier since they were with me every step of the way. Communication was excellent, I was updated every step of the way and they were both lovely people to deal with. They helped me get my offer even when I was starting to lose hope. Reviewed on: 27th January 2025

Elly and Connor were GREAT!

Elly and Connor were GREAT! I would 100% recommended them to a friend or family Reviewed on: 27th January 2025

Ruth and Jessie were amazing!

Ruth and Jessie were amazing! So knowledgeable and helpful! Highly recommended. Reviewed on: 27th January 2025

Amazing experience!

Amazing experience! Ruth and Jess were so helpful and made everything so easy Reviewed on: 27th January 2025

Ruth is exceptional and her and Jess are both stars.

Ruth is exceptional and her and Jess are both stars. Reviewed on: 27th January 2025

Fantastic

I have had an incredible experience. Rob and Jess have been fantastic. They have made the whole process stress free and easy. Reviewed on: 27th January 2025

They were just amazing from start to finish.

They were just amazing from start to finish. They made getting a mortgage a very simple and straightforward process, and the fact that they did forfait their fee for NHS workers, was incredible. Reviewed on: 27th January 2025

Had a really positive experience with tembo money.

Had a really positive experience with tembo money. Ruth was so helpful and answered all of our questions. She was great to work with and made the experience much easier with her colleagues. Jess also helped us greatly and was quick to reply to all messages and emails. Can’t thank the team enough for their efforts. Would recommend tembo money to anyone buying a house. Reviewed on: 26th January 2025

Excellent straightforward service either no waffle -...

Excellent straightforward service either no waffle - advisors professional and friendly and got usvthe best deal available at the time. Reviewed on: 25th January 2025

Tembo was great!

Tembo was great! - Elly was a star and talked me through every step of the mortgage process! Reviewed on: 25th January 2025

Do you have a different Tembo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage Broker
from OSL Financial Services Ltd 0.00 from 0 reviews
Equity Release
from Aspire Financial Planning 0.00 from 0 reviews
Mortgage Broker
from Primus Finance Ltd 5.00 from 1 reviews

There's still more to see!

Tembo has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub