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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1051 reviews)

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4.99

Based on 1,051 reviews, last reviewed 1st Mar 2025

49900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

1 star

Latest highest rating:

5

5 star service I can’t praise Abbey and Georgie from Tembo high enough for the excellent work they did for me during the setting up of my remortgage. They explained ... Read more Reviewed on: 1st March 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (1051)

Review of the Tembo, Mortgage Broker:

Great experience from a first-time buyer!

Beth and Callum made the mortgage process very straight-forward and stressless as a first-time buyer. I had a long and very informative telephone conversation on a Saturday afternoon with Beth to begin with where she talked me through the various lenders and plans available, once I had chosen one, before I knew it Callum was letting me know that my application was a success and handled any queries the bank had on my behalf, kept me informed every step of the way and answered any queries I had. Highly recommend their services - thank you both! Reviewed on: 25th February 2025

Great service from Callum, highly recommend!

Great service from Callum, highly recommend! Reviewed on: 9th February 2025

Great company and someone I will definitely use again

Great company and someone I will definitely use again Reviewed on: 8th February 2025

Tembo are amazing!

Tembo are amazing! Communication was first class. They put my faith back in mortgage brokers. Sadly when I was buying my first house the broker I used didn’t call me back, never kept me updated on my application and left me completely in the dark until I suddenly received a letter in the post telling me I had a mortgage offer. It was a terrible experience. Tembo were nothing like that, the complete opposite. I received updates every couple of days so I never had to chase them. My advisor and case manager were so friendly, helpful and reassuring. They really took the time to support me buying my next home. I will forever be grateful to them. I have recommended them to all my friends and family. Keep doing what you’re doing Tembo. Thank you! Reviewed on: 8th February 2025

The best out there!

I can’t recommend Tembo, in particular Paul and Jess, enough. After finding a property we initially approached a local broker who was reluctant to help due my partner being self employed and the difficulties surrounding this. After feeling extremely disheartened and impossible, I found Tembo online who put me into contact with Paul and Jess. Paul and Jess were amazing from start to finish, they patiently talked us through all of our options, made it possible and we have since moved into our first home. Nothing felt like too much trouble, they were always on hand to help and very responsive. We even had calls of a weekend and evenings which was extremely helpful and important as a shift worker. The whole process was easy and seamless, both Paul and Jess always kept us updated throughout and I simply couldn’t have asked for more. We wouldn’t be sat in our dream first home without Paul and Jess - we will always be beyond grateful, thank you. Reviewed on: 7th February 2025

Jess and Perry were just brilliant!

Jess and Perry were just brilliant. They were always checking in with me, helping me through the process, answering any questions i had and ultimately made a scary process very simple and a breeze. They were a pleasure to work with. Reviewed on: 7th February 2025

5star service

We had previously been refused a mortgage at the last minute leaving us in an awful situation but Ruth and Jessica were brilliant and secured us a mortgage in time to get our house. We can’t thank them enough and would recommend to anyone looking for a mortgage Reviewed on: 7th February 2025

Excellent Service.

Callum and Kurt were prompt and very pro-active. They were easily reachable and managed to get me an offer in a timely manner. Would highly recommend. Reviewed on: 7th February 2025

Helpful & friendly

My mortgage advisor Jo was brilliant. She was great at explaining all the steps to me and helping me along the way as a first time buyer. Callum helped also when my mortgage went in as an application and was great at keeping me in the loop and super friendly and easy to deal with. Nothing felt too much for either of them & they both dealt with me either changing my mind a few times or forgetting to update them on various bits. I'd recommend Tembo to a friend for sure. Reviewed on: 7th February 2025

Very good experience and very helpful

Very good experience and very helpful Reviewed on: 7th February 2025

A big thank you to Paul and Jess!

A big thank you to Paul and Jess for their help! They really made the whole process so much easier, and have gone above and beyond, I can’t thank them enough for that. I truly appreciate the hard work and dedication they've put in to answer all my questions, explain the details, and ensured I had the best possible options available I’ll definitely be recommending them to anyone I know who’s in need of a mortgage broker. Reviewed on: 7th February 2025

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