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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (999 reviews)

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4.98

Based on 999 reviews, last reviewed 21st Feb 2025

44700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Excellent experience from start to finish. Excellent experience from start to finish….we dealt with Hayley Jaji and Jessica Eley who were very friendly when we spoke to them and my partner & I ... Read more Reviewed on: 21st February 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (999)

Review of the Tembo, Mortgage Broker:

Would 10/10 recommend to a friend!

From the moment I met Ruth I knew I would be in safe hands! As someone who knew nothing about mortgages or buying a property, the whole ordeal seemed very daunting however when I met Ruth at the Tembo stand at the London Home Show, she instantly put my mind at ease, answered all my silly questions and broke everything down for me so I could understand exactly what was going on. She responded to my e-mails promptly and never made me feel like I was asking for too much of her time when I asked for last minute calls or advice. I honestly could not have asked for a better mortgage adviser in Ruth. She was a beacon of knowledge, support and laughter throughout the whole thing and made the start of my house buying journey as stress free as possible. I have already recommended Tembo to all my NHS friends as Ruth and the team took such wonderful care of me. Reviewed on: 7th May 2024

Great Service

Answered all my questions with clarity giving very valuable and useful information. Reviewed on: 27th January 2025

Enjoyable experience

From my very first contact with Tembo it was very different from other brokers. They called me back when they said they would, explained what the call would entail, were clear in their communication and I felt like I was part of the process. They explained everything in an easy to understand way which put me at ease and made the experience more enjoyable. Reviewed on: 27th January 2025

With and Jess were fantastic!

With and Jess were fantastic! Looked after me from the very start, I felt in safe hands. Reviewed on: 27th January 2025

Ruth and Jess were very professional

I have have been in contact with both Ruth and Jess on different occassions and found them both to be very professional.They have patiently expalined everyting to me in depth and I knew exactly what I was getting. I am one for asking lots of questions in which they had no problem making me feel at ease. I would most certainly recommend them as their professionalism, care and patience was excellent. Reviewed on: 27th January 2025

Ruth and Jess were outstanding from start to finish.

Ruth and Jess were outstanding from start to finish. Professional whilst being friendly and approachable and nothing was ever too much bother. They went above and beyond for every step throughout the process, ensuring it was stress free. Reviewed on: 27th January 2025

Ruth and Jess are great, always friendly and good se...

Ruth and Jess are great, always friendly and good service Reviewed on: 27th January 2025

Excellent customer service

Paul Herbert and Jessica Eley managed my case and I couldn’t be more satisfied with the service they provided me with. They made what was quite an anxious time all the more easier since they were with me every step of the way. Communication was excellent, I was updated every step of the way and they were both lovely people to deal with. They helped me get my offer even when I was starting to lose hope. Reviewed on: 27th January 2025

Elly and Connor were GREAT!

Elly and Connor were GREAT! I would 100% recommended them to a friend or family Reviewed on: 27th January 2025

Ruth and Jessie were amazing!

Ruth and Jessie were amazing! So knowledgeable and helpful! Highly recommended. Reviewed on: 27th January 2025

Amazing experience!

Amazing experience! Ruth and Jess were so helpful and made everything so easy Reviewed on: 27th January 2025

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