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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (545 reviews)

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4.98

Based on 545 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

As first time buyers I can't fault Tembo.

As first time buyers I can't fault Tembo. Myself and partner both had LISA's with Nude, who were recently acquired by Tembo. From start to finish the service in getting a mortgage offer has been supportive, highly communicative and smooth sailing. Jack & Rebecca were timely and always generous with time and patience whilst we asked a long list of questions as we learn't more about the home buying process. Jack even offered to take a look through property listing for us to help identify any risk areas we may not have spotted ourself such as lease lengths etc. Reviewed on: 15th April 2024

From start to finish they have been incredible, no d...

From start to finish they have been incredible, no details or question has been too small, the service has exceeded all expectations Reviewed on: 10th April 2024

all the processe was fast and effective, highly raco...

all the processe was fast and effective, highly racommended Reviewed on: 6th April 2024

Great experience.

Great experience. Super easy to nevigate website & prompt communication, efficient. Reviewed on: 5th April 2024

10/10 service!

Me and my partner are first time buyers and were shopping around for a good mortgage advisor and broker to help us with our journey of buying a home. We’d spoken to a few but just never got the right ‘vibe’ for a personal experience. Until we looked into what else Tembo offered as we already have a LISA with them. We have never looked back, we have had the pleasure of having Fae K as our mortgage advisor and Rebecca T as our broker. They have both been absolutely incredible, so informative and we have never felt that anything we asked was too much. Even the protection review with a lovely lass Lauren was enjoyable. Most places we’ve come across for a protection call are very pushy to upsell their services and can be quite intimidating! Not Tembo, it was a straight forward chat about what cover we have in place in the event of illness or death whilst having a mortgage and it was like having a formative chat with a friend. Any time we have needed to get hold of either Fae or Rebecca, it has never taken long to get a response and we were kept in the loop throughout our whole process. At the time of writing this, all we have to get done now is a survey and wait until May for us to have our LISA a year before we can withdraw our deposit. I feel that Fae and Rebecca have helped our process move along so quickly and I think we’ll be a bit gutted not to have that regular chat with them once we complete as they have really made this such a personal experience and completely stress free. Big thankyou to Fae & Rebecca for everything you have done for us :) Reviewed on: 4th April 2024

Easy to use website and portal, responsive people an...

Easy to use website and portal, responsive people and a smooth process with regular updates throughoit. Reviewed on: 4th April 2024

Friendly and efficient

Friendly and efficient, answered every question without delay Reviewed on: 4th April 2024

Overall very responsive and friendly.

Overall very responsive and friendly. Always there to help and advice on any queries. Reviewed on: 3rd April 2024

Outstanding customer service.

Everyone from Tembo who dealt with my case were professional, friendly and very responsive. They seemed to take a genuine interest and I appreciated their regular contact. I was completely awed by the level of service I received. Highly recommend! Reviewed on: 3rd April 2024

Really easy to work with Tembo.

Really easy to work with Tembo. They were quick to do the work but thorough. The online portal makes it easy to share documents. They also have a system where you can book a call to talk to your adviser directly which is great Reviewed on: 3rd April 2024

Best most supportive team

Could not rate the team at Tembo higher, fantastic and so supportive! Reviewed on: 1st April 2024

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