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Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (545 reviews)

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4.98

Based on 545 reviews, last reviewed 22nd Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

1 star

Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo Mortgage Broker reviews (545)

Review of the Tembo, Mortgage Broker:

Mortgage Broker Saved Me Money & Provided Great Service

Originally, I was hesitant about using a mortgage broker. However, Georgie and Abbey from Tambo completely changed my mind. They not only found me a significantly cheaper deal than the one I was initially considering at the bank, but their rate check also saved me an additional 0.05% (5 basis points). Their guidance on product fees was invaluable, and their customer service was absolutely outstanding. Just the level of support they provided compared to the bank made it entirely worthwhile. Reviewed on: 17th April 2024

Tembo made my mortgage application a breeze

Olivia and Chelsea from Tembo were fantastic with my mortgage application from start to finish. They both explained every stage clearly to ensure I understood and looked at all options available to me. They were easily accessible at all times of the day/evening and responded promptly to all my queries. They also kept me updated regularly with progress. They acted not only professionally but were extremely friendly and made the whole mortgage application process stress free. I would definitely use them again and would recommend them to others. Reviewed on: 29th March 2024

Tembo were Terrific

Very helpful, authoritative and quick to respond to queries and requests. Reviewed on: 28th March 2024

Fantastic service from start to finish, Louise and C...

Fantastic service from start to finish, Louise and Chelsea have been amazing and with all of their hard work we now have a mortgage offer and are finally going to be proud owners of our very first home! A dream we didn’t believe would come true thank you both so much. Reviewed on: 28th March 2024

Ryan and Chelsea - Team Tembo, 5 stars AMAZING!!

Ryan and Chelsea have been amazing through our entire mortgage process. I could not recommend Tembo enough, they have been available at any hour and have been so reassuring and helpful in getting us the best rate secured extremely efficiently. Reviewed on: 27th March 2024

Helpful and easy to communicate with.

Helpful and easy to communicate with. Lots of options and happy to take the time to explain the benefits and long term projection to mortgage and payments. Reviewed on: 26th March 2024

Unusual Property Mortgage

We needed a mortgage company for a property that was not straight forward. Ruth at Tembo found this for us and the formal mortgage offer was through within days over a weekend period. Very happy with Tembo, many thanks to Ruth and Jess. Reviewed on: 26th March 2024

First time buyers - fantastic service

We came to Tembo looking for a first-time mortgage at the tricky time when interest rates were sky high. From the very start, Geraldine has been just amazing at finding competitive products that fit our needs, and kept us updated and well-informed throughout the process. After our first mortgage offer expired (due to seller dragging their feet) Geraldine guided us through the best options and secured another mortgage for us super quickly. Any questions we've had along the way have been answered, and communication with both Abbey our case manager and Geraldine has always been smooth, fast and clear. Getting a mortgage as a first time buyer felt so much less daunting with Tembo in our corner. Their fantastic customer service, speed, friendliness and professionalism exceeded our expectations. Couldn't have asked for a better team! Reviewed on: 25th March 2024

Had a great experience from the start to the ongoing...

Had a great experience from the start to the ongoing process. Geraldine and Abbey have been super helpful and the communication has been brilliant. The support has been great and they have been there throughout to answer any questions I have had. I would highly recommend Tembo! Reviewed on: 25th March 2024

A professional and friendly team

Jack and Rebecca have been clear, helpful and easy to communicate with from start to finish. As first time buyers, we felt the process to acquiring our mortgage was as smooth as it could be with the team providing us with transparent and regular updates throughout. It's great to speak to and engage with a friendly team on something so personal. Highly recommend! Reviewed on: 25th March 2024

Amazing service - highly recommended

Amazing service - highly recommended Reviewed on: 25th March 2024

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