Smart Money People Logo

Tembo: Mortgage Broker reviews

4.98
Based on 807 reviews, last reviewed 26th Jan 2025
25900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Had a really positive experience with tembo money. Had a really positive experience with tembo money. Ruth was so helpful and answered all of our questions. She was great to work with and made the expe... Read more Reviewed on: 26th January 2025
Ben B's avatar
Ben B

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo Mortgage Broker reviews (807)

Review of the Tembo, Mortgage Broker:

Would 10/10 recommend to a friend!

5
From the moment I met Ruth I knew I would be in safe hands! As someone who knew nothing about mortgages or buying a property, the whole ordeal seemed very daunting however when I met Ruth at the Tembo stand at the London Home Show, she instantly put my mind at ease, answered all my silly questions and broke everything down for me so I could understand exactly what was going on. She responded to my e-mails promptly and never made me feel like I was asking for too much of her time when I asked for last minute calls or advice. I honestly could not have asked for a better mortgage adviser in Ruth. She was a beacon of knowledge, support and laughter throughout the whole thing and made the start of my house buying journey as stress free as possible. I have already recommended Tembo to all my NHS friends as Ruth and the team took such wonderful care of me. Reviewed on: 7th May 2024

Exceptional Service from Tembo Mortgage Brokers!

5
I recently had the pleasure of working with Tembo Mortgage Brokers, and I couldn't be happier with the experience! From the moment I reached out, their team, especially Fae and Elly, provided exceptional guidance and support throughout the entire mortgage process. Their advice was sound, timely, and tailored to my specific needs, making a complex journey feel smooth and manageable. The online portal was incredibly helpful, keeping me informed and organized every step of the way. Thanks to their expertise and dedication, I was able to secure a mortgage that exceeded my expectations. I highly recommend Tembo Mortgage Brokers to anyone looking for a reliable and professional mortgage broker. Thank you Grace & Emma for making my dream of homeownership come true. Reviewed on: 23rd January 2025

Would thoroughly recommend Tembo

5
They were just excellent throughout my whole mortgage application process. Really proactive, returned all my calls very promptly, covered for their colleagues when they were on leave and followed up on everything I asked them to Reviewed on: 23rd January 2025

I was really nervous never had to do this kind of pa...

5
I was really nervous never had to do this kind of paperwork but my agent was absolutely brilliant took me for everything. Explained everything and really looked after me and got me. The best rates couldn’t ask for better. Reviewed on: 23rd January 2025

Brilliant staff

5
Super helpful staff. My experience is simply brilliant. Reviewed on: 23rd January 2025

Ruth and Jess helped me all the way through, brillia...

5
Ruth and Jess helped me all the way through, brilliant service Reviewed on: 23rd January 2025

We recently got our mortgage with the help of Tembos...

5
We recently got our mortgage with the help of Tembos brokers through our lifetime isa. They were so helpful and had answers to all our questions that was had. I would recommend them to anyone wanting to choose a good, knowledge broker and they were fantastic. Very happy with tembo! Reviewed on: 23rd January 2025

First time buyers

5
As first time buyers Tembo guided us throughout the whole process. It’s great dealing with helpful professionals who kept us informed every step of the way. Reviewed on: 23rd January 2025

Very fast, friendly and efficient.

5
Very fast, friendly and efficient. Paul and Jess have made the mortgage process understandable and enjoyable. I have felt honestly and enthusiastically represented by them, I can't thank then enough for making this happen! Reviewed on: 23rd January 2025

So Helpful

5
This was my first time moving away from my first mortgage provider as a newish home owner and Tembo we so helpful in explaining the process and dealing with everything involved will definitely use them again Reviewed on: 23rd January 2025

Both Bethany and the platform have been fantastic

5
Bethany was fantastic throughout the time we've been working on finding a flat, even when the first attempt fell through! The platform is really well thought out and I enjoyed using it. Reviewed on: 23rd January 2025

Do you have a different Tembo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Tembo has a range of products available. Check the ratings of each product to find the right one for you. View all products