Write a review

Tembo: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (903 reviews)

View other Tembo products

4.98

Based on 903 reviews, last reviewed 5th Feb 2025

35500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

1 star

Latest highest rating:

5

Thanks again callum for your excellent service Thanks again callum for your excellent service Reviewed on: 5th February 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews See your review

About this product

Tembo Mortgage Broker reviews (903)

Review of the Tembo, Mortgage Broker:

Would 10/10 recommend to a friend!

From the moment I met Ruth I knew I would be in safe hands! As someone who knew nothing about mortgages or buying a property, the whole ordeal seemed very daunting however when I met Ruth at the Tembo stand at the London Home Show, she instantly put my mind at ease, answered all my silly questions and broke everything down for me so I could understand exactly what was going on. She responded to my e-mails promptly and never made me feel like I was asking for too much of her time when I asked for last minute calls or advice. I honestly could not have asked for a better mortgage adviser in Ruth. She was a beacon of knowledge, support and laughter throughout the whole thing and made the start of my house buying journey as stress free as possible. I have already recommended Tembo to all my NHS friends as Ruth and the team took such wonderful care of me. Reviewed on: 7th May 2024

Tip Top Experience from Tembo!!

As soon as i initially spoke to Ruth, her longstanding knowledge of the mortgage came across immediately. i felt very confident that Ruth would source the best mortgage deal for my personal circumstances, which she did in a quick and efficient manner! At stage 2 leading up to the issue of the mortgage offer, Jess was attentive and efficient and also knowledgeable! Reviewed on: 27th January 2025

Outstanding Service! Highly Recommend!

I had the pleasure of working with Paul Herbert as my mortgage advisor, and I can confidently say he delivered an outstanding service. From the very beginning, Paul was approachable, knowledgeable, and proactive in addressing my needs. What impressed me most was his ability to simplify complex processes and guide me through every step with clarity and patience. He was always available to answer my questions and went the extra mile to ensure everything was handled efficiently and stress free. Paul's expertise and attention to detail made a significant difference, and I felt confident knowing I was in good hands. I couldn’t have asked for a smoother experience. If you’re looking for a trustworthy, professional, and client-focused mortgage advisor, I highly recommend Paul! Reviewed on: 27th January 2025

Friendly always available from beginning and quick r...

Friendly always available from beginning and quick response when mortgage application has to be renewed Reviewed on: 27th January 2025

As a first time buyer, Tembo were very helpful

As a first time buyer, Tembo were very helpful throughout the process. All communications were clear and frequent. Reviewed on: 27th January 2025

Great Service

Answered all my questions with clarity giving very valuable and useful information. Reviewed on: 27th January 2025

Enjoyable experience

From my very first contact with Tembo it was very different from other brokers. They called me back when they said they would, explained what the call would entail, were clear in their communication and I felt like I was part of the process. They explained everything in an easy to understand way which put me at ease and made the experience more enjoyable. Reviewed on: 27th January 2025

With and Jess were fantastic!

With and Jess were fantastic! Looked after me from the very start, I felt in safe hands. Reviewed on: 27th January 2025

Ruth and Jess were very professional

I have have been in contact with both Ruth and Jess on different occassions and found them both to be very professional.They have patiently expalined everyting to me in depth and I knew exactly what I was getting. I am one for asking lots of questions in which they had no problem making me feel at ease. I would most certainly recommend them as their professionalism, care and patience was excellent. Reviewed on: 27th January 2025

Ruth and Jess were outstanding from start to finish.

Ruth and Jess were outstanding from start to finish. Professional whilst being friendly and approachable and nothing was ever too much bother. They went above and beyond for every step throughout the process, ensuring it was stress free. Reviewed on: 27th January 2025

Ruth and Jess are great, always friendly and good se...

Ruth and Jess are great, always friendly and good service Reviewed on: 27th January 2025

Do you have a different Tembo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from JJFS 0.00 from 0 reviews
Mortgage Broker
from JLM Mortgage Services 5.00 from 7 reviews
Mortgage Broker
from Winstanley Mortgages 0.00 from 0 reviews

There's still more to see!

Tembo has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub