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Tesco Bank: Travel Insurance reviews

Name: Travel Insurance
Rating: 2.86 (14 reviews)

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2.22

Based on 14 reviews, last reviewed 25th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

36%

14%

3 star

2 star

50%

Latest highest rating:

4

Easy form filling good pricing and service Easy form filling good pricing and service Reviewed on: 4th September 2024

Latest lowest rating:

1

Turned down due to their new underwriter! Had annual travel insurance last year £545 sent us a renewal £845 contacted them to add cruise cover - due to medical conditions (no change from last ... Read more Reviewed on: 25th January 2025

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About this product

Tesco Bank offer three types of travel insurance – single trip, annual multi trip and backpacker.

Whether you choose economy, standard or premier, cover for medical expenses and 24/7 emergency medical assistance is provided. Tesco travel insurance gives Clubcard members 10% off single trip and backpacker policies when you buy direct.

Tesco travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Travel Insurance reviews (14)

Review of the Tesco Bank, Travel Insurance:

Turned down due to their new underwriter!

Had annual travel insurance last year £545 sent us a renewal £845 contacted them to add cruise cover - due to medical conditions (no change from last year) would not insure as have new underwriters - so why offer renewal, waste of time! Would not recommend Reviewed on: 25th January 2025

It is a rubbish company to get insurance with do not...

It is a rubbish company to get insurance with do not waste your money and time with them Reviewed on: 1st November 2024

Please do NOT buy from them

I cannot stress enough that people should not buy insurance from them. I know Tesco / AXA is a big name and you think you are buying from a renowned brand, but honestly they operate like fraudsters. They will make you wait for months for a decision, I mean literally months, and then come up with the dumbest excuse not to give you a payout. Mine was as genuine a case as anything, and they refused! Honestly I beg people not to buy insurance from them. Reviewed on: 7th September 2024

Easy form filling good pricing and service

Easy form filling good pricing and service Reviewed on: 4th September 2024

Had to make a claim.

Had to make a claim. This was a very easy process which was quick and compensation received quickly Reviewed on: 3rd September 2024

Travel insurance that doesn't insure your holiday?

Awful service, my claim was declined. Our connecting flight was cancelled, we tried to find another way to Italy to no avail, after 3 days we had to cancel our accommodation, which Tesco/Axa said they won't cover us and our insurance claim has been declined. I have complained and asked to appeal this decision, but i am still waiting to hear back. Save your money and go elsewhere, shocking service & i won't be renewing any of the insurance policies i have with them. Reviewed on: 28th August 2024

I recently traveled to Spain and decided to get trav...

I recently traveled to Spain and decided to get travel insurance through Tesco Bank. The online process was straightforward, and I found the coverage options to be comprehensive and competitively priced. Fortunately, I didn’t need to make a claim during my trip, but knowing I was covered provided peace of mind throughout my travels. Overall, my experience with Tesco Bank travel insurance was positive, and I would consider using them again for future trips. Reviewed on: 13th April 2024

YOU'RE NOT COVERED FOR ANY PRE-BOOKED

YOU'RE NOT COVERED FOR ANYTHING BOOKED BEFORE YOU TRAVEL!!! I purchased the 'Tesco Bank Backpacker Travel Insurance' for my trip in case anything unexpected happened, something did happen and I was not covered! You're not insured for anything you pre-book, only expenses incurred. So if anything goes wrong you won't get your money back on your travel or accommodation costs. Don't make the same mistake as I did. Go with someone else. I booked all my flights and accommodation before I went. A destination in Vietnam was flooded so I didn't fly there and had to make new plans. Because I booked this BEFORE, according to the policy I was not covered. The case took ages to get reviewed, only to get declined. Reviewed on: 21st February 2024

Failed on promise to get back

I submitted a claim for reimbursement for flight to Uganda as unable to travel due to wife’s tumour diagnosis now 2 weeks and despite promises to get back within 5 days have heard nothing Reviewed on: 30th September 2023

Very comprehensive annual travel insurance

I would never have thought of looking at Tesco for travel insurance and it certainly isn’t the cheapest. If you travel regularly it is important to get good cover that you are confident in. Tesco’s travel insurance is very thorough and even gives you 24 access to a British doctor via an app if you are become unwell and need advice. Since Covid I have paid particular attention to all the clauses that I used to skim through every year and Tesco’s policy gives me the peace of mind that I want for another year of travel. Reviewed on: 23rd August 2023

Simple Service

Pretty easy to get cover for our trip to Mexico but with the additional gadget cover it was pretty steep. Reviewed on: 24th August 2022

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