Family Building Society is a financial organisation specifically designed to help families who can work together to use their money and their assets more successfully. Smart Money People is the place for the Family Building Society reviews. Read and...
Read Full DescriptionFamily Building Society is a financial organisation specifically designed to help families who can work together to use their money and their assets more successfully. Smart Money People is the place for the Family Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Had a bit of a problem using their online service, so phoned. Response received immediately with exactly the help I required.
Good products, simple terminology, good communication. Have just re-mortgaged due to their performance over the last three years.
I think Family Building Society are really good with their interest rates so that is why I have stuck with them for so long. I always get informed about any changes which is also great.
Great to have access to a support team who are friendly and helpful.
A great product for parents wanting to help their children to buy a place. My one gripe is with the communications. The statements are infrequent (annual by letter). I would like to be able to check the balance on line.
Excellent customer service. Always extremely helpful. If anything requires clarification customer services always phone to ensure that we receive the correct information.
So far we haven’t had any problems. The girls on the telephone have been brilliant and everything has gone through smoothly
Took a bit long firstly about two weeks getting answers to questions then with docs not arriving and then after a week docs not yet sent, but good result in being able to switch mortgage and also pay down my mortgage. NCBS honoured original terms...
Read more Took a bit long firstly about two weeks getting answers to questions then with docs not arriving and then after a week docs not yet sent, but good result in being able to switch mortgage and also pay down my mortgage. NCBS honoured original terms despite the delay out of time. We got there
and staff were helpful so very happy about it all.
Having searched around for the best interest rates, we were fortunate to find the Family Building Society. The rates on tracker bonds are linked to bank rate and over the last few years the monthly interest we receive has been higher than any other...
Read moreHaving searched around for the best interest rates, we were fortunate to find the Family Building Society. The rates on tracker bonds are linked to bank rate and over the last few years the monthly interest we receive has been higher than any other investments.
Your ISA market rate - 1.33% at the moment - is goodish news in a poorly performing market. I don't normally recommend services, since my experience may not reflect other peoples', but I make an exception for the FBS
Get the feeling that Windfall bond holders are second class savers, why not let us know each month, even if we have not won, by email?
I hadn't even heard of this Building Society {BS} when a friend recommended the Family BS. I was looking put somewhere to put some money where I could get instant access and a decent rate of interest in these difficult times for savers. ...
Read more I hadn't even heard of this Building Society {BS} when a friend recommended the Family BS. I was looking put somewhere to put some money where I could get instant access and a decent rate of interest in these difficult times for savers.
The Family BS met that requirement. Opening the account was easy and straight forward and they seem like a decent set of people to deal with. I would recommend them.
Windfall bond and acting upon customer feedback excellent
Online Account opening now very efficient and market leading products available.
as we live in south wales,i find you very helpful to deal with on the telephone.
I'm not a big saver but Family Building Society made it eay for me to set up and now with an on-line service. They don't bombard you with paperwork and offers just key one's that could afect your saving decisions
Out of all building society's I chose family because there is a possibility I may apply for a mortgage. I will be 75 this year and the family does not say "hard luck go away" Never the less I am loosing money due to inflation, thus, if I think I will...
Read moreOut of all building society's I chose family because there is a possibility I may apply for a mortgage. I will be 75 this year and the family does not say "hard luck go away" Never the less I am loosing money due to inflation, thus, if I think I will never be able to buy a house I will seek better return for my savings.
been a good rate for saving.a great home to have your isa at the moment hopefully it will get even better.
I am trying to re-register for online access (I had this before but the system has changed). Seemed to go fine - I got the two emails and did the next step (creating password and deciding on a memorable word), Then I got an email asking me to call...
Read moreI am trying to re-register for online access (I had this before but the system has changed). Seemed to go fine - I got the two emails and did the next step (creating password and deciding on a memorable word), Then I got an email asking me to call support. I did. They had a look. Asked me to re-register. Before I got round to this... I received the security letter (so perhaps it is working) - this told me to log in and then... but no when I try to log in "Account Locked" and "call support". So then I tried to re-register and... it sends me a reminder of my login ID and that is all. A wee bit miffed.
