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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
99% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5992)

Review of the The Insurance Emporium, Pet Insurance:

Good

4
Brilliant prices for new customers, however high increases the following year on policies that haven’t been claimed on. However customer service team is very good and very knowledgeable. Reviewed on: 22nd August 2023

Good but lots of exclusions

4
Took a while to hear back and there were lots f 'exclusions' and limits on our policy Reviewed on: 30th August 2024

Fabulous service and price, every year

5
Fabulous service and price, every year Reviewed on: 30th August 2024

Excellent service easy to talk to very helpful

5
Excellent service easy to talk to very helpful Reviewed on: 28th August 2024

Excellent Service

5
The Insurance Emporium have been excellent is processing a claim made for my horse recently! Very fast and easy service to use and great value for money! I would highly recommend Reviewed on: 28th August 2024

My dog has cancer and you have been so helpful!

5
My dog has had broken teeth this year and now also has a diagnosis of cancer. I can't tell you how kind and helpful everyone I have spoken to at the Insurance Emporium has been. So kind and friendly, giving me exactly the information i needed but with warmth and good wishes. The cost of the insurance is so reasonable rated against the payments back and the service. Thank you! Reviewed on: 27th August 2024

A great insurance provider

5
The team has always been very helpful. They dealt with our case very sensitively. Unfortunately our cat of 16 years passed this year but before his passing a number of surgeries, investigations needed to be done. It was a very stressful time for our family but they were there and helped us through the process. Most items were covered anything which wasn’t was clearly stated in our policy. We know we did everything in Rocky’s case and The Insurance Emporium helped to make that possible. I’m grateful for the great customer service and smooth process of the claims service. Reviewed on: 27th August 2024

Great value pet insurance

5
Competitive quote for our pet insurance easy to navigate website and clear explanation of the options for cover Reviewed on: 26th August 2024

Very easy to navigate website.

5
Very easy to navigate website. Each step simple to understand. Reviewed on: 26th August 2024

Insured my dachshund for last 6 years with them.

4
Insured my dachshund for last 6 years with them. Had a couple of claims and no issues. You can get through on the phone and premiums are reasonable. Reviewed on: 25th August 2024

Great efficient friendly service

5
Great efficient friendly service Reviewed on: 25th August 2024

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